Justin Skipper is Trafalgar Tour leader.  I have his contact information.  Trafalgar trip will continue only until Sept 1st due to death of John Gehring's mother.  I arranged for air back to SFO with United.  I purchased a new rail ticket from Munich to Vienna on the evening of Aug 31.  also made reservations at the NH Wein Airport hotel for that evening.  They will fly their prebooked routing on Sept 1st from Vienna instead of Sept. 13.  there was a $300 pp change fee from United, but Gehrings can be reimbursed all but $50 if they produce death certificate and proof of payment for change fee to United.  Fax number is 713-324-1431.  Because they have insurance with Trafalgar (866-580-4869) they will be reimbursed for part of trip they must miss. Open 8am to 10 pm M-F and until 5pm EST on Sat.<br />Globus Insurance is with Trip Mate #F372G.  800-888-7292.  $2282 was returned to Gehring's cc on 8/29 and they will submit for remainder to insurance.  They can file by going to www.tripmate.com.