Good Morning - I recently moved to Arizona with the assistance of Don Matheson from ReMax. He suggested I contact Tom, as I have 5 years of experience with a leading homebuilder headquartered in Atlanta. I have attached my resume below for your review. If there is an opportunity for us to work together, I would be happy to meet in person to discuss the possibilities. Thank you,
Juliette Minutaglio

JULIETTE K. MINUTAGLIO
10887 E. Hedgehog Place – Scottsdale, AZ 85262 – (h) 480/656-2075 (c) 404/964-5133

SUMMARY OF QUALIFICATIONS
Sales Management and Marketing professional with more than 14 years of experience in sales management, marketing, public relations and special event coordination. Specific emphasis on strategic planning, sales support, relationship building, communication and organization.

PROFESSIONAL EXPERIENCE
1/03 – 3/06	John Wieland Homes & Neighborhoods – Atlanta, GA
			VP of Sales  Administration
Responsible for overseeing daily sales activities in order to meet performance goals. Also charged with establishing and maintaining operational consistency across seven regions generating in excess of 1600 sales and closings each fiscal year.

Sales Strategy 
•	Worked closely with Executive Management on sales strategy development and execution across four states
•	Ensured proper execution of sales strategy by coordinating efforts with Region Sales Managers
•	Maintained communication with Marketing, Pricing, Production and Design to confirm the sales team properly executed departmental strategies
•	Facilitated bi-weekly sales meetings
•	Designed and implemented sales incentive programs 

Operational Consistency and Accountability
•	Oversaw all brokerage operations for Wieland Realty Associates
•	Tracked, reported and ensured consistency of all sales activity and data
•	Conducted quarterly audits to verify legal compliance and accurate documentation of all sales
•	Served as Standard Operating Procedure subject matter expert and key resource for 65 Neighborhood Sales Managers and 7 Region Sales Managers
•	Increased efficiency by continuously analyzing policies to identify opportunities for streamlining and simplification
•	Managed an annual budget $17-20 million, holding expenses steady while more than doubling profits from $2.2 million in 2003 to $4.9 million in 2005
•	Increased budgetary control, uncovering abuses and shifting accountability back to the appropriate parties
•	Implemented a simplified payroll system that verified correct payment of commissions, resulting in a positive impact on the bottom line and increased accountability among the sales agents 
•	Established a more streamlined, professional hostess team by centralizing scheduling and reducing staff from 53 to 22 
•	Addressed inquiries and complaints from potential homeowners and real estate agents
•	Served as an integral member of the new sales software rollout team

Recruiting, Training and Performance Management
•	Partnered with the Region Sales Managers for the interviewing, hiring and disciplining of sales staff
•	Implemented various tools to track sales team performance and identify opportunities for development
•	Worked with Wieland University to develop and provide relevant training programs and materials

Direct Management Responsibility
•	Supervised the inside sales division, responsible for addressing more than 25,000 leads in FY2005
•	Uncovered rampant falsification of inside sales records and developed a compensation plan in alignment with job responsibilities
•	Established the inside sales team as the first point of contact for prospects interested in new neighborhoods
•	Routed all web inquiries to the inside sales team to allow for the speedy response time internet researchers demand
•	Created and managed the highly successful Senior Sales Assistant program, which allowed for fully licensed coverage during planned and unexpected staffing shortages
•	Managed the sales software team, responsible for ensuring the software met the needs of various departments and that sales personnel had access to 24-hour support

Leadership Opportunities
•	Selected as a charter member of the Committed Leader program, a year-long training program for those possessing exceptional leadership skills
•	Named team captain for 2004’s company-wide athletic competition
•	Elected to serve as a committee member for Second Mile, JWH&N’s charitable division
•	Served as an integral member of the special events team for various functions, including holiday parties, fiscal year kick-off meetings and city-wide breakfasts

7/01 – 1/03		Education Program Manager
Managed Wieland University’s School of Homebuilding, providing training to all Builders, Quality Managers and Neighborhood Production Coordinators.

•	Ensured that key construction personnel completed all mandatory training  
•	Developed relationships with in-house subject matter experts to establish a completely voluntary pool of trainers
•	Improved participation and completion rates
•	Presented General Education courses and consistently received high evaluation scores
•	Created “WorkSMART,â€ a continuous improvement plan, and conducted training for all managers and directors
			
9/99 – 7/01	Orkin Pest Control – Atlanta, GA
			Assistant Marketing Manager
Responsible for marketing functions and sales support of largest business unit comprising more than 300 locations across North America, 6,000 employees and over $300 million in annual revenue. 

•	Utilized sales information, key operating statistics and marketing research on a regular basis to support existing campaigns and identify new opportunities on both national and local levels 
•	Assisted in the development of media strategy, advertising campaigns and brand management
•	Researched all collateral and marketing communications needs and worked with agencies to develop materials for field use
•	Implemented pricing strategy that generated more than $2.8 million in additional revenue
•	Worked as an integral member of the creative strategy team responsible for production of advertising and lead generation mediums, including TV, direct response, newspaper, and radio
•	Oversaw trade show efforts for all locations
•	Provided a variety of field support on an as-needed basis

11/96-9/99  Association Resources Inc. – Tucker, GA
		   Communications/Program Director
Developed and implemented marketing plans needed to acquire new members, retain current members and encourage participation in educational and networking programs. Supervised said programs and provided a variety of support to association members.

•	Designed and distributed all marketing collateral
•	Produced two quarterly publications
•	Selected, negotiated with and supervised vendors needed for seminars, trade shows and conventions
•	Planned and provided on-site coordination of all events

7/93-11/95       Sunrise Community Inc. – Miami, FL	
		       Public Relations Specialist
As a member of the first public relations department in the company’s history, I was responsible for coordinating PR efforts for developmental disabilities facilities in four states. Worked closely with upper management and field personnel to accomplish PR goals.

•	Established company-wide employee magazine
•	Created a variety of collateral materials
•	Coordinated special events and fund-raising efforts
•	Cultivated relationships with sponsors and other support groups
•	Developed media relations

EDUCATION
			MBA, Marketing
			May 2000, 3.96 GPA
			Georgia State University – Atlanta

			Bachelor of Science, Journalism
			May 1992, 3.60 GPA
			University of Florida – Gainesville

OTHER QUALIFICATIONS
			Real Estate Sales License		
			January 2005
			Barney Fletcher RealtyU – Atlanta
