(307,1,'2014-05-28 09:13:21','2014-05-28 09:13:21','<h3><strong>UNLOCKING THE POTENTIAL</strong></h3>\r\n<ul>\r\n	<li>Performance monitoring helps optimize entire IT landscape</li>\r\n	<li>Service Desk services increase response time, resolutions without escalations</li>\r\n	<li>Leverage our product expertise to maximize your IT investment</li>\r\n	<li>On demand delivery and accountability augments staffing and admin needs</li>\r\n	<li>Expanding your resources: helping you do more with less</li>\r\n</ul>\r\n<hr />\r\n<div class=\"row\"></div>\r\n<strong><em>We know you’re in the office when everyone else has gone home</em></strong>. We know that for every step forward, there always seems two steps back. We know that users want it yesterday. We know you’re juggling chainsaws (and sometimes doing it with one hand tied behind your back!) We also know what needs to happen to allow your company to succeed. Why? Because we’re IT professionals too...and we’re ready to help. Managing your IT environment should be a team effort and CSS wants to ensure you have the best players in the best positions to quickly, resourcefully, professionally and affordably achieve your directives and objectives. We provide several game-changing service options for you including:\r\n<p style=\"text-align: center;\"><a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Management\">Service Management</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Desk\">Service Desk</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Monitoring\">Monitoring</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Health-Checks\">Health Checks</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Administration-on-Demand\">Administration on Demand</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Consulting\">Consulting</a></p>\r\n\r\n<div id=\"Service-Management\"><strong>SERVICE MANAGEMENT: </strong></div>\r\n<em>Manage, Track, and Automate IT Tasks Easily - </em>\r\n\r\n<img class=\"alignleft wp-image-149 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Network-Monitoring-150x150.jpg\" alt=\"Network-Monitoring\" width=\"150\" height=\"150\" />The difference between an effective deployment and daily administration of a service management initiative comes down to the commitment and integrity of your partner\r\n\r\nIf you are driving the initiative inhouse, CSS maintains an extensive knowledgebase, offer webinars and product trainings, and provide technical specialists who are just a phone call away. Our service is about relationships, not installations. We feel by properly maintaining the former, the success of the latter is practically guaranteed. If you, need help\r\n\r\nGood IT service management (ITSM and ITIL) is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n\r\n<a title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\"><img class=\"alignnone wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\" alt=\"\" width=\"129\" height=\"41\" /></a>\r\n\r\n&nbsp;\r\n<div id=\"Service-Desk\"><strong>SERVICE DESK</strong></div>\r\n<img class=\"alignleft wp-image-152 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/support-150x125.png\" alt=\"support\" width=\"150\" height=\"125\" />The Service Desk provides the interface between IT and the user community. The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities. Specific Service Desk responsibilities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Logging all incidents and requests, categorizing and prioritizing them</li>\r\n	<li>First-line investigation, triage and diagnosis</li>\r\n	<li>Managing the lifecycle of incidents and requests, escalating as appropriate and closing them when the user is satisfied.</li>\r\n	<li>Keeping users informed of the status of services, incidents and request</li>\r\n</ul>\r\nThe Service Desk is fundamental to providing users and customers with consistent, high quality, expert service. Remember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE</a>          <img class=\"alignright wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Monitoring\"><strong>MONITORING</strong></div>\r\n<img class=\"alignleft wp-image-155 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/web-monitoring-150x150.jpg\" alt=\"web-monitoring\" width=\"150\" height=\"150\" />At CSS we know monitoring inside out. We know monitoring is never finished; there will always be a new application or the latest pain point that needs to be controlled not tomorrow but now. With our broad experience in many complex environments we monitor from the top down. What is there to be monitored and why? How can we best monitor this? From this view, we provide a right-scoped integrated set of monitoring based on your requirements. We believe simplicity begets maintainability and a well-maintained monitoring solution is an effective monitoring solution.\r\n\r\nOur monitoring proficiencies include:\r\n<ul class=\"leftpadding\">\r\n	<li>Applications</li>\r\n	<li>Infrastructure</li>\r\n	<li>User Experience</li>\r\n	<li>Databases and storage</li>\r\n	<li>Network and servers</li>\r\n	<li>Cloud and virtulaized environments</li>\r\n	<li>Custom monigtoring for non-standard requirements</li>\r\n</ul>\r\n<a title=\"YOUR WATCHDOG\" href=\"http://www.cssdelivers.com/monitor.htm\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Health-Checks\"><strong>HEALTH CHECK</strong></div>\r\n<img class=\"alignleft wp-image-157 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/healthcheck.png\" alt=\"healthcheck\" width=\"106\" height=\"157\" />One of the biggest cost drains for an IT network is <em>not knowing what you don’t know</em>. Too many hours and dollars are wasted diagnosing and repairing underperforming monitoring systems. CSS’s consultative health check program can improve performance, enhance stability and increase the value of your enterprise monitoring practices. We do this by reviewing and testing your software, it’s implementation and current configuration. The result is a report card of its current status and a series of specific recommendations designed to promote clarity of your operating environment. And, we’ll work with you to deploy and maintain best practices that close the visibility gaps.\r\n\r\nWe offer a Complimentary Health Check (4 hours half-day via remote) or a Full Health Check.\r\n\r\n<strong>LET US CHECK YOUR SYSTEM TODAY…FOR FREE</strong>\r\n<div id=\"Administration-on-Demand\"><strong>ADMIN ON DEMAND:</strong></div>\r\n<img class=\"alignleft wp-image-158 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/phill1-150x150.jpg\" alt=\"phill\" width=\"150\" height=\"150\" />Have you met Phill? He is your personal, expert administrator. When there are simply too many fires to put out to effectively manage your IT environment, Phill steps in and fills the gap Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<a title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin.htm\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Consulting\"><strong>CONSULTING</strong></div>\r\n<img class=\"alignleft wp-image-159 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/consult.png\" alt=\"consult\" width=\"128\" height=\"110\" />Based on years of experience helping IT and embedded developers, our CSS’ worldwide staff of consultants is highly skilled to help you improve your team\'s application and systems development capabilities and maximize your investment in help desk, service management, asset management and a variety of other solutions. Our professional expertise extends across several disciplines, solutions and experience We can help with just about any challenge. From <strong>custom application development</strong> to <strong>off-the-shelf solution modification</strong> to <strong>process modeling</strong> to <strong>staff augmentation</strong> to <strong>best practices implementation</strong>, we provide innovative and customized service to meet your specific need and work within your scope and budget. Part of our consulting offering is process revew. Our ITIL ITIL maturity assessment allows you to see where you are now, where you want to be, and recommendations on how to get there\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE  </a>   <img class=\"alignright wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n\r\n<strong>TRAINING</strong>\r\n<img class=\"alignleft wp-image-160 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/training.png\" alt=\"training\" width=\"111\" height=\"138\" />As important as the solution you deploy, your company’s degree of training determines how successfully and quickly you realize your product’s potential and ROI. In a complex computing environment with “have it done yesterday” pressures, you can no longer depend on simply skimming a manual and “winging it” for a few weeks until you get a handle on the program. Training is a necessary component to maximize productivity. CSS provides <strong>certified product training</strong> designed for the IT and service professional. We also offer <strong>specific user training</strong> to ensure whoever uses an application understands its features, and how it integrates into your specific processes and work-case scenarios. You or your team will leave our sessions with techniques and a knowledgebase that provide immediate results and proficiency.\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />','Our Services','','inherit','open','open','','88-revision-v1','','','2014-05-28 09:13:21','2014-05-28 09:13:21','',88,'http://www.cssdelivers.com/88-revision-v1/',0,'revision','',0),(308,1,'2014-05-28 09:22:20','2014-05-28 09:22:20','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\">CA Nimsoft\r\nxMatters\r\nLucierna\r\nFrontRange\r\nBMC\r\nOracle Primavera\r\nIBM</p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper..\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n<img class=\"alignnone wp-image-134 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/professional-services.png\" alt=\"professional-services\" width=\"179\" height=\"59\" />\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-28 09:22:20','2014-05-28 09:22:20','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(309,1,'2014-05-28 09:26:52','2014-05-28 09:26:52','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n<img class=\"alignnone wp-image-134 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/professional-services.png\" alt=\"professional-services\" width=\"179\" height=\"59\" />\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-28 09:26:52','2014-05-28 09:26:52','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(310,1,'2014-05-28 09:29:45','2014-05-28 09:29:45','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-28 09:29:45','2014-05-28 09:29:45','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(311,1,'2014-05-28 09:34:03','2014-05-28 09:34:03','<h3><strong>SCHEDULE YOUR DEMO TODAY…WE”RE READY TO PROVE OUR VALUE</strong></h3>\r\nYou can read a undred white papers, or research the benefits and ROI of effective help desk, but when the rubber meets the road you need a <strong>knowlegeable and reliable partner you can</strong> <strong>trust</strong>; one with the necessary expertise; one that is as committed to your success as you are. And the only way to do that, is <em>to let us prove it!</em> <strong>We do what we say and, we say what we do.</strong>\r\n\r\nSimply fill out the form below and one of our analysts will contact you to answer your questions, provide you a quote, and/or confirm a time and date to demo our offerings and discuss how we can <strong>solve your IT needs:</strong>\r\n<div id=\"contact\">\r\n<div id=\"message\"></div>\r\n[contact-form-7 id=\"225\" title=\"Demo Form\"]\r\n\r\n</div>','Proving it! ','','inherit','open','open','','36-revision-v1','','','2014-05-28 09:34:03','2014-05-28 09:34:03','',36,'http://www.cssdelivers.com/36-revision-v1/',0,'revision','',0),(312,1,'2014-05-29 08:18:56','2014-05-29 08:18:56','','transparent','','inherit','open','open','','transparent','','','2014-05-29 08:18:56','2014-05-29 08:18:56','',443,'http://www.cssdelivers.com/wp-content/uploads/2014/05/transparent.png',0,'attachment','image/png',0),(315,1,'2014-05-30 07:42:32','2014-05-30 07:42:32','','capartner','','inherit','open','open','','capartner-2','','','2014-05-30 07:42:32','2014-05-30 07:42:32','',0,'http://www.cssdelivers.com/wp-content/uploads/2014/05/capartner.gif',0,'attachment','image/gif',0),(316,1,'2014-05-30 07:48:16','2014-05-30 07:48:16','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n\r\n&nbsp;\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:48:16','2014-05-30 07:48:16','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(317,1,'2014-05-30 07:51:03','2014-05-30 07:51:03','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:51:03','2014-05-30 07:51:03','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(318,1,'2014-05-30 07:51:52','2014-05-30 07:51:52','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<br>\r\n<br>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:51:52','2014-05-30 07:51:52','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(319,1,'2014-05-30 07:53:23','2014-05-30 07:53:23','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<br>\r\n<br>\r\n<p></p>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:53:23','2014-05-30 07:53:23','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(320,1,'2014-05-30 07:56:36','2014-05-30 07:56:36','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.\r\n\r\n<a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives.\r\n\r\n<a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<br>\r\n<br>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<br>\r\n<br>\r\n<p></p>\r\n<div id=\"IBM\"></div>\r\n<p></p><p>\r\n</p>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:56:36','2014-05-30 07:56:36','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(321,1,'2014-05-30 07:58:58','2014-05-30 07:58:58','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 07:58:58','2014-05-30 07:58:58','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(322,1,'2014-05-30 08:07:44','2014-05-30 08:07:44','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n&nbsp;\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-05-30 08:07:44','2014-05-30 08:07:44','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(323,1,'2014-06-02 06:46:09','2014-06-02 06:46:09','','About CSS','','publish','open','open','','about-css','','','2014-08-20 20:10:21','2014-08-20 20:10:21','',0,'http://www.cssdelivers.com/?p=323',12,'nav_menu_item','',0),(326,1,'2014-06-02 06:51:23','2014-06-02 06:51:23','','About Us','','publish','open','open','','about-us','','','2014-08-20 20:10:21','2014-08-20 20:10:21','',0,'http://www.cssdelivers.com/?p=326',13,'nav_menu_item','',0),(327,1,'2014-06-02 07:04:32','2014-06-02 07:04:32','','Solving IT Management','','publish','open','open','','solving-it-management-2','','','2014-08-20 20:06:15','2014-08-20 20:06:15','',0,'http://www.cssdelivers.com/?p=327',2,'nav_menu_item','',0),(328,1,'2014-06-02 07:07:37','2014-06-02 07:07:37','<h3>ADMINISTRATION ON DEMAND</h3>\r\n<ul>\r\n	<li>Manage your busy service desk, increase ticket resolution speed</li>\r\n	<li>Improve operational efficiencies with your own dedicated, multi-discipline expert</li>\r\n	<li>Real-time application and infrastructure performance monitoring, management</li>\r\n	<li>All the experience, all the attention; a fraction of the cost</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nOne of the realities of the post-recession aftermath is that consolidation and job fusion created a vacuum in the continuous tribal knowledge needed to <strong>effectively manage various aspects of your network infrastructure</strong>. It’s not an just an issue of doing more with less—but now companies are doing more with less with one arm tied behind its back. With all the daily fires that need your immediate attention, there simply aren’t enough hours in the day to address issues and performance management effectively. User and network issues haven’t disappeared, just the bandwidth to confidently and expediently manage and resolve them.\r\n\r\n<strong>CSS fills the gap and expands your limited resources</strong>. Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<strong>Our Admin-on-demand </strong>service works within <strong>your budget and scope of need</strong>. Whether you need monitoring triage or full support; temporary or ongoing services, our job is to allow you to work smarter, not harder. We focus on strengthening satsfaction for your end users by providing high-quality and responsive service…day or night.\r\n\r\nBottom line, when it goes wrong…<em>and it will</em>…you need someone knowledgeable, reliable and committed to your ongoing stability and success. And <strong>we’re ready to <em>prove</em> it!</strong>\r\n<h5><strong>SERVICE DESK:     </strong><a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">(READ OUR CASE STUDY)</a></h5>\r\nThe Service Desk provides a single, <strong>central point of contact</strong> for all users of IT.  The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities.\r\n\r\nRemember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE ABOUT CSS SERVICE DESK</a>\r\n\r\n&nbsp;\r\n<h5><strong>SERVICE MANAGEMENT:</strong>    <a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">(READ OUR CASE STUDY)</a></h5>\r\nIT service management is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n<ul class=\"leftpadding\">\r\n	<li>The professional practice of planning, designing, developing, delivering and optimising IT services that are both fit for purpose and fit for use, thereby providing best value and return on investment for the organisation that uses them</li>\r\n	<li>A specialised discipline, which includes the processes, methods, activities, functions and roles that a service provider needs in order to deliver IT servcies which provide business value for customers</li>\r\n	<li>A growing profession of people, skilled and committed to delivering high-quality IT services which bring measurable value for businesses</li>\r\n</ul>\r\n<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE ABOUT SERVICE MANAGEMENT</a>','YOUR ADMIN','','inherit','open','open','','11-revision-v1','','','2014-06-02 07:07:37','2014-06-02 07:07:37','',11,'http://www.cssdelivers.com/11-revision-v1/',0,'revision','',0),(329,1,'2014-06-02 07:10:40','2014-06-02 07:10:40','','casestudy','','inherit','open','open','','casestudy','','','2014-06-02 07:10:40','2014-06-02 07:10:40','',11,'http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf',0,'attachment','application/pdf',0),(330,1,'2014-06-02 07:12:57','2014-06-02 07:12:57','<h3>ADMINISTRATION ON DEMAND</h3>\r\n<ul>\r\n	<li>Manage your busy service desk, increase ticket resolution speed</li>\r\n	<li>Improve operational efficiencies with your own dedicated, multi-discipline expert</li>\r\n	<li>Real-time application and infrastructure performance monitoring, management</li>\r\n	<li>All the experience, all the attention; a fraction of the cost</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nOne of the realities of the post-recession aftermath is that consolidation and job fusion created a vacuum in the continuous tribal knowledge needed to <strong>effectively manage various aspects of your network infrastructure</strong>. It’s not an just an issue of doing more with less—but now companies are doing more with less with one arm tied behind its back. With all the daily fires that need your immediate attention, there simply aren’t enough hours in the day to address issues and performance management effectively. User and network issues haven’t disappeared, just the bandwidth to confidently and expediently manage and resolve them.\r\n\r\n<strong>CSS fills the gap and expands your limited resources</strong>. Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<strong>Our Admin-on-demand </strong>service works within <strong>your budget and scope of need</strong>. Whether you need monitoring triage or full support; temporary or ongoing services, our job is to allow you to work smarter, not harder. We focus on strengthening satsfaction for your end users by providing high-quality and responsive service…day or night.\r\n\r\nBottom line, when it goes wrong…<em>and it will</em>…you need someone knowledgeable, reliable and committed to your ongoing stability and success. And <strong>we’re ready to <em>prove</em> it!</strong>\r\n<h5><strong>SERVICE DESK:    <a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\"> </a></strong><a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">(READ OUR CASE STUDY)</a></h5>\r\nThe Service Desk provides a single, <strong>central point of contact</strong> for all users of IT.  The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities.\r\n\r\nRemember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE ABOUT CSS SERVICE DESK</a>\r\n\r\n&nbsp;\r\n<h5><strong>SERVICE MANAGEMENT:</strong>    <a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">(READ OUR CASE STUDY)</a></h5>\r\nIT service management is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n<ul class=\"leftpadding\">\r\n	<li>The professional practice of planning, designing, developing, delivering and optimising IT services that are both fit for purpose and fit for use, thereby providing best value and return on investment for the organisation that uses them</li>\r\n	<li>A specialised discipline, which includes the processes, methods, activities, functions and roles that a service provider needs in order to deliver IT servcies which provide business value for customers</li>\r\n	<li>A growing profession of people, skilled and committed to delivering high-quality IT services which bring measurable value for businesses</li>\r\n</ul>\r\n<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE ABOUT SERVICE MANAGEMENT</a>','YOUR ADMIN','','inherit','open','open','','11-revision-v1','','','2014-06-02 07:12:57','2014-06-02 07:12:57','',11,'http://www.cssdelivers.com/11-revision-v1/',0,'revision','',0),(331,1,'2014-06-02 07:17:09','2014-06-02 07:17:09','<h3>ADMINISTRATION ON DEMAND</h3>\r\n<ul>\r\n	<li>Manage your busy service desk, increase ticket resolution speed</li>\r\n	<li>Improve operational efficiencies with your own dedicated, multi-discipline expert</li>\r\n	<li>Real-time application and infrastructure performance monitoring, management</li>\r\n	<li>All the experience, all the attention; a fraction of the cost</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nOne of the realities of the post-recession aftermath is that consolidation and job fusion created a vacuum in the continuous tribal knowledge needed to <strong>effectively manage various aspects of your network infrastructure</strong>. It’s not an just an issue of doing more with less—but now companies are doing more with less with one arm tied behind its back. With all the daily fires that need your immediate attention, there simply aren’t enough hours in the day to address issues and performance management effectively. User and network issues haven’t disappeared, just the bandwidth to confidently and expediently manage and resolve them.\r\n\r\n<strong>CSS fills the gap and expands your limited resources</strong>. Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<strong>Our Admin-on-demand </strong>service works within <strong>your budget and scope of need</strong>. Whether you need monitoring triage or full support; temporary or ongoing services, our job is to allow you to work smarter, not harder. We focus on strengthening satsfaction for your end users by providing high-quality and responsive service…day or night.\r\n\r\nBottom line, when it goes wrong…<em>and it will</em>…you need someone knowledgeable, reliable and committed to your ongoing stability and success. And <strong>we’re ready to <em>prove</em> it!</strong>\r\n<h5><strong>SERVICE DESK:    <a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\"> </a></strong><a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">(READ OUR CASE STUDY)</a></h5>\r\nThe Service Desk provides a single, <strong>central point of contact</strong> for all users of IT.  The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities.\r\n\r\nRemember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE ABOUT CSS SERVICE DESK</a>\r\n\r\n&nbsp;\r\n<h5><strong>SERVICE MANAGEMENT:</strong>    <a title=\"Case Stud\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">(READ OUR CASE STUDY)</a></h5>\r\nIT service management is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n<ul class=\"leftpadding\">\r\n	<li>The professional practice of planning, designing, developing, delivering and optimising IT services that are both fit for purpose and fit for use, thereby providing best value and return on investment for the organisation that uses them</li>\r\n	<li>A specialised discipline, which includes the processes, methods, activities, functions and roles that a service provider needs in order to deliver IT servcies which provide business value for customers</li>\r\n	<li>A growing profession of people, skilled and committed to delivering high-quality IT services which bring measurable value for businesses</li>\r\n</ul>\r\n<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE ABOUT SERVICE MANAGEMENT</a>','YOUR ADMIN','','inherit','open','open','','11-revision-v1','','','2014-06-02 07:17:09','2014-06-02 07:17:09','',11,'http://www.cssdelivers.com/11-revision-v1/',0,'revision','',0),(332,1,'2014-06-02 07:18:06','2014-06-02 07:18:06','<h3>ADMINISTRATION ON DEMAND</h3>\r\n<ul>\r\n	<li>Manage your busy service desk, increase ticket resolution speed</li>\r\n	<li>Improve operational efficiencies with your own dedicated, multi-discipline expert</li>\r\n	<li>Real-time application and infrastructure performance monitoring, management</li>\r\n	<li>All the experience, all the attention; a fraction of the cost</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nOne of the realities of the post-recession aftermath is that consolidation and job fusion created a vacuum in the continuous tribal knowledge needed to <strong>effectively manage various aspects of your network infrastructure</strong>. It’s not an just an issue of doing more with less—but now companies are doing more with less with one arm tied behind its back. With all the daily fires that need your immediate attention, there simply aren’t enough hours in the day to address issues and performance management effectively. User and network issues haven’t disappeared, just the bandwidth to confidently and expediently manage and resolve them.\r\n\r\n<strong>CSS fills the gap and expands your limited resources</strong>. Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<strong>Our Admin-on-demand </strong>service works within <strong>your budget and scope of need</strong>. Whether you need monitoring triage or full support; temporary or ongoing services, our job is to allow you to work smarter, not harder. We focus on strengthening satsfaction for your end users by providing high-quality and responsive service…day or night.\r\n\r\nBottom line, when it goes wrong…<em>and it will</em>…you need someone knowledgeable, reliable and committed to your ongoing stability and success. And <strong>we’re ready to <em>prove</em> it!</strong>\r\n<h5><strong>SERVICE DESK:    <a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\"> </a></strong><a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">(READ OUR CASE STUDY)</a></h5>\r\nThe Service Desk provides a single, <strong>central point of contact</strong> for all users of IT.  The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities.\r\n\r\nRemember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE ABOUT CSS SERVICE DESK</a>\r\n\r\n&nbsp;\r\n<h5><strong>SERVICE MANAGEMENT:</strong>    <a title=\"Case Study\" href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">(READ OUR CASE STUDY)</a></h5>\r\nIT service management is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n<ul class=\"leftpadding\">\r\n	<li>The professional practice of planning, designing, developing, delivering and optimising IT services that are both fit for purpose and fit for use, thereby providing best value and return on investment for the organisation that uses them</li>\r\n	<li>A specialised discipline, which includes the processes, methods, activities, functions and roles that a service provider needs in order to deliver IT servcies which provide business value for customers</li>\r\n	<li>A growing profession of people, skilled and committed to delivering high-quality IT services which bring measurable value for businesses</li>\r\n</ul>\r\n<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE ABOUT SERVICE MANAGEMENT</a>','YOUR ADMIN','','inherit','open','open','','11-revision-v1','','','2014-06-02 07:18:06','2014-06-02 07:18:06','',11,'http://www.cssdelivers.com/11-revision-v1/',0,'revision','',0),(333,1,'2014-06-02 07:30:04','2014-06-02 07:30:04','<h3>CSS DELIVERS: WHAT DO WHAT WE SAY AND SAY WHAT WE DO</h3>\r\n<ul>\r\n	<li>Improve network performance through best practice monitoring</li>\r\n	<li>Control costs by reducing service desk incidents and repeat problems</li>\r\n	<li>Bring to bear a century-plus of collective, multi-discipline IT expertise</li>\r\n	<li>Expand resources: on-demand delivery of extraordinary service</li>\r\n	<li>Provide and develop the solutions needed for your success.</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe know. There are simply <em>not enough hours in the day</em> to realize your best practice vision of a multi-faceted, self-reliant IT environment <em>AND</em> deal with the daily fires, user emergencies, administrative rigmarole and resource-diverting directives. If it were easy, there wouldn’t be a need for a company like CSS. So it’s our job to deliver an unmatched level of reliable and high quality professional service that <strong>supports your goals, provides return on investment, and streamlines your environment</strong>—and find innovative ways to do <em>it better, faster and cheaper</em>.\r\n<h4><strong>CSS delivers an action-oriented, professional “cradle-to-grave” experience that optimizes enterprise IT functions...and gives you the confidence to refocus on other high value,revenue generating tasks.</strong></h4>\r\nOur specialities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Service Management/Service Desk Augmentation<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm/\">Learn more</a></li>\r\n	<li>24/7 monitoring and compliance management<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil/\">Learn more</a></li>\r\n	<li>Administration-on-Demand<a class=\"right-align\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin/\">Learn more</a></li>\r\n	<li>Solution development and customization<a class=\"right-align\" title=\"Solving IT Management\" href=\"http://www.cssdelivers.com/solutions/\">Learn more</a></li>\r\n	<li>Solution integration<a href=\"http://www.cssdelivers.com/services.htm\">Learn more</a></li>\r\n</ul>\r\nCorporate Software Services Inc (CSS) prides itself in implementing top level business strategies, software solutions, training and service provision that <strong>support three mission-critical goals </strong>\r\n<ul class=\"leftpadding\">\r\n	<li>Streamlining IT Services</li>\r\n	<li>Reduce Costs</li>\r\n	<li>Optimize Performance</li>\r\n</ul>\r\nWe understand the challenges of a modern enterprise including asset performance, application availability, compliance, security, productivity issues, interpolation of external and internal users, and the expansion of network perimeters beyond firewalls. It’s easy for an IT landscape to spiral into siloed functions. This makes the environment considerably more complex, inefficient, cost-heavy and resource depleting. Our skilled specialists work with you (project-to-project, on-demand or continuous long-term engagements) to provide insight and practical solution application to centralize and improve several areas or your enterprise; to <strong>transform your IT department from a compiler of stacks to broker of business needs</strong>.\r\n\r\nWe’ve been the right choice for banks, healthcare providers, retail, telecommunications and so many more. Let us prove it to you today!\r\n<ul class=\"leftpadding\">\r\n	<li>Centralize and boost IT Services: (ITSM/ITIL)</li>\r\n	<li>Trusted product experts: CA Nimsoft, xMatters, Lucierna &amp; more</li>\r\n	<li>Enable support and testing towards compliance</li>\r\n	<li>Proactive and real time service desk</li>\r\n	<li>Business process consulting</li>\r\n	<li>Demos and training</li>\r\n</ul>','The CSS Advantage','','inherit','open','open','','32-revision-v1','','','2014-06-02 07:30:04','2014-06-02 07:30:04','',32,'http://www.cssdelivers.com/32-revision-v1/',0,'revision','',0),(334,1,'2014-06-02 07:52:23','2014-06-02 07:52:23','<h3><strong>UNLOCKING THE POTENTIAL</strong></h3>\r\n<ul>\r\n	<li>Performance monitoring helps optimize entire IT landscape</li>\r\n	<li>Service Desk services increase response time, resolutions without escalations</li>\r\n	<li>Leverage our product expertise to maximize your IT investment</li>\r\n	<li>On demand delivery and accountability augments staffing and admin needs</li>\r\n	<li>Expanding your resources: helping you do more with less</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\n<strong><em>We know you\'re in the office when everyone else has gone home</em></strong>. We know that for every step forward, there always seems two steps back. We know that users want it yesterday. We know you\'re juggling chainsaws (and sometimes doing it with one hand tied behind your back!) We also know what needs to happen to allow your company to succeed. Why? Because we\'re IT professionals too...and we\'re ready to help. Managing your IT environment should be a team effort and CSS wants to ensure you have the best players in the best positions to quickly, resourcefully, professionally and affordably achieve your directives and objectives. We provide several game-changing service options for you including:\r\n<p style=\"text-align: center;\"><a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Management\">Service Management</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Desk\">Service Desk</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Monitoring\">Monitoring</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Health-Checks\">Health Checks</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Administration-on-Demand\">Administration on Demand</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Consulting\">Consulting</a></p>\r\n\r\n<div id=\"Service-Management\"><strong>SERVICE MANAGEMENT: </strong></div>\r\n<em>Manage, Track, and Automate IT Tasks Easily - </em>\r\n\r\n<img class=\"alignleft wp-image-149 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Network-Monitoring-150x150.jpg\" alt=\"Network-Monitoring\" width=\"150\" height=\"150\" />The difference between an effective deployment and daily administration of a service management initiative comes down to the commitment and integrity of your partner\r\n\r\nIf you are driving the initiative inhouse, CSS maintains an extensive knowledgebase, offer webinars and product trainings, and provide technical specialists who are just a phone call away. Our service is about relationships, not installations. We feel by properly maintaining the former, the success of the latter is practically guaranteed. If you, need help\r\n\r\nGood IT service management (ITSM and ITIL) is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n\r\n<a title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\"><img class=\"alignnone wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\" alt=\"\" width=\"129\" height=\"41\" /></a>\r\n\r\n&nbsp;\r\n<div id=\"Service-Desk\"><strong>SERVICE DESK</strong></div>\r\n<img class=\"alignleft wp-image-152 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/support-150x125.png\" alt=\"support\" width=\"150\" height=\"125\" />The Service Desk provides the interface between IT and the user community. The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities. Specific Service Desk responsibilities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Logging all incidents and requests, categorizing and prioritizing them</li>\r\n	<li>First-line investigation, triage and diagnosis</li>\r\n	<li>Managing the lifecycle of incidents and requests, escalating as appropriate and closing them when the user is satisfied.</li>\r\n	<li>Keeping users informed of the status of services, incidents and request</li>\r\n</ul>\r\nThe Service Desk is fundamental to providing users and customers with consistent, high quality, expert service. Remember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE</a>          <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Monitoring\"><strong>MONITORING</strong></div>\r\n<img class=\"alignleft wp-image-155 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/web-monitoring-150x150.jpg\" alt=\"web-monitoring\" width=\"150\" height=\"150\" />At CSS we know monitoring inside out. We know monitoring is never finished; there will always be a new application or the latest pain point that needs to be controlled not tomorrow but now. With our broad experience in many complex environments we monitor from the top down. What is there to be monitored and why? How can we best monitor this? From this view, we provide a right-scoped integrated set of monitoring based on your requirements. We believe simplicity begets maintainability and a well-maintained monitoring solution is an effective monitoring solution.\r\n\r\nOur monitoring proficiencies include:\r\n<ul class=\"leftpadding\">\r\n	<li>Applications</li>\r\n	<li>Infrastructure</li>\r\n	<li>User Experience</li>\r\n	<li>Databases and storage</li>\r\n	<li>Network and servers</li>\r\n	<li>Cloud and virtulaized environments</li>\r\n	<li>Custom monigtoring for non-standard requirements</li>\r\n</ul>\r\n<a title=\"YOUR WATCHDOG\" href=\"http://www.cssdelivers.com/monitor.htm\" style=\"float:right;\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Health-Checks\"><strong>HEALTH CHECK</strong></div>\r\n<img class=\"alignleft wp-image-157 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/healthcheck.png\" alt=\"healthcheck\" width=\"106\" height=\"157\" />One of the biggest cost drains for an IT network is <em>not knowing what you don\'t know</em>. Too many hours and dollars are wasted diagnosing and repairing underperforming monitoring systems. CSS\'s consultative health check program can improve performance, enhance stability and increase the value of your enterprise monitoring practices. We do this by reviewing and testing your software, it\'s implementation and current configuration. The result is a report card of its current status and a series of specific recommendations designed to promote clarity of your operating environment. And, we\'ll work with you to deploy and maintain best practices that close the visibility gaps.\r\n\r\nWe offer a Complimentary Health Check (4 hours half-day via remote) or a Full Health Check.\r\n\r\n<strong>LET US CHECK YOUR SYSTEM TODAY…FOR FREE</strong>\r\n<div id=\"Administration-on-Demand\"><strong>ADMIN ON DEMAND:</strong></div>\r\n<img class=\"alignleft wp-image-158 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/phill1-150x150.jpg\" alt=\"phill\" width=\"150\" height=\"150\" />Have you met Phill? He is your personal, expert administrator. When there are simply too many fires to put out to effectively manage your IT environment, Phill steps in and fills the gap Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<a title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin.htm\" style=\"float:right;\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Consulting\"><strong>CONSULTING</strong></div>\r\n<img class=\"alignleft wp-image-159 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/consult.png\" alt=\"consult\" width=\"128\" height=\"110\" />Based on years of experience helping IT and embedded developers, our CSS\' worldwide staff of consultants is highly skilled to help you improve your team\'s application and systems development capabilities and maximize your investment in help desk, service management, asset management and a variety of other solutions. Our professional expertise extends across several disciplines, solutions and experience We can help with just about any challenge. From <strong>custom application development</strong> to <strong>off-the-shelf solution modification</strong> to <strong>process modeling</strong> to <strong>staff augmentation</strong> to <strong>best practices implementation</strong>, we provide innovative and customized service to meet your specific need and work within your scope and budget. Part of our consulting offering is process revew. Our ITIL ITIL maturity assessment allows you to see where you are now, where you want to be, and recommendations on how to get there\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\" style=\"float:right;\">LEARN MORE  </a>   <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n\r\n<strong>TRAINING</strong>\r\n<img class=\"alignleft wp-image-160 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/training.png\" alt=\"training\" width=\"111\" height=\"138\" />As important as the solution you deploy, your company\'s degree of training determines how successfully and quickly you realize your product\'s potential and ROI. In a complex computing environment with \"have it done yesterday\" pressures, you can no longer depend on simply skimming a manual and \"winging it\" for a few weeks until you get a handle on the program. Training is a necessary component to maximize productivity. CSS provides <strong>certified product training</strong> designed for the IT and service professional. We also offer <strong>specific user training</strong> to ensure whoever uses an application understands its features, and how it integrates into your specific processes and work-case scenarios. You or your team will leave our sessions with techniques and a knowledgebase that provide immediate results and proficiency.\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\" style=\"float:right;\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />','Our Services','','inherit','open','open','','88-revision-v1','','','2014-06-02 07:52:23','2014-06-02 07:52:23','',88,'http://www.cssdelivers.com/88-revision-v1/',0,'revision','',0),(335,1,'2014-06-02 07:53:50','2014-06-02 07:53:50','<h3><strong>UNLOCKING THE POTENTIAL</strong></h3>\r\n<ul>\r\n	<li>Performance monitoring helps optimize entire IT landscape</li>\r\n	<li>Service Desk services increase response time, resolutions without escalations</li>\r\n	<li>Leverage our product expertise to maximize your IT investment</li>\r\n	<li>On demand delivery and accountability augments staffing and admin needs</li>\r\n	<li>Expanding your resources: helping you do more with less</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\n<strong><em>We know you\'re in the office when everyone else has gone home</em></strong>. We know that for every step forward, there always seems two steps back. We know that users want it yesterday. We know you\'re juggling chainsaws (and sometimes doing it with one hand tied behind your back!) We also know what needs to happen to allow your company to succeed. Why? Because we\'re IT professionals too...and we\'re ready to help. Managing your IT environment should be a team effort and CSS wants to ensure you have the best players in the best positions to quickly, resourcefully, professionally and affordably achieve your directives and objectives. We provide several game-changing service options for you including:\r\n<p style=\"text-align: center;\"><a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Management\">Service Management</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Desk\">Service Desk</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Monitoring\">Monitoring</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Health-Checks\">Health Checks</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Administration-on-Demand\">Administration on Demand</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Consulting\">Consulting</a></p>\r\n\r\n<div id=\"Service-Management\"><strong>SERVICE MANAGEMENT: </strong></div>\r\n<em>Manage, Track, and Automate IT Tasks Easily - </em>\r\n\r\n<img class=\"alignleft wp-image-149 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Network-Monitoring-150x150.jpg\" alt=\"Network-Monitoring\" width=\"150\" height=\"150\" />The difference between an effective deployment and daily administration of a service management initiative comes down to the commitment and integrity of your partner\r\n\r\nIf you are driving the initiative inhouse, CSS maintains an extensive knowledgebase, offer webinars and product trainings, and provide technical specialists who are just a phone call away. Our service is about relationships, not installations. We feel by properly maintaining the former, the success of the latter is practically guaranteed. If you, need help\r\n\r\nGood IT service management (ITSM and ITIL) is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n\r\n<a title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\" style=\"float:right;\">LEARN MORE</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\"><img class=\"alignnone wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\" alt=\"\" width=\"129\" height=\"41\" /></a>\r\n\r\n&nbsp;\r\n<div id=\"Service-Desk\"><strong>SERVICE DESK</strong></div>\r\n<img class=\"alignleft wp-image-152 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/support-150x125.png\" alt=\"support\" width=\"150\" height=\"125\" />The Service Desk provides the interface between IT and the user community. The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities. Specific Service Desk responsibilities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Logging all incidents and requests, categorizing and prioritizing them</li>\r\n	<li>First-line investigation, triage and diagnosis</li>\r\n	<li>Managing the lifecycle of incidents and requests, escalating as appropriate and closing them when the user is satisfied.</li>\r\n	<li>Keeping users informed of the status of services, incidents and request</li>\r\n</ul>\r\nThe Service Desk is fundamental to providing users and customers with consistent, high quality, expert service. Remember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\" style=\"float:right;\">LEARN MORE</a>          <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Monitoring\"><strong>MONITORING</strong></div>\r\n<img class=\"alignleft wp-image-155 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/web-monitoring-150x150.jpg\" alt=\"web-monitoring\" width=\"150\" height=\"150\" />At CSS we know monitoring inside out. We know monitoring is never finished; there will always be a new application or the latest pain point that needs to be controlled not tomorrow but now. With our broad experience in many complex environments we monitor from the top down. What is there to be monitored and why? How can we best monitor this? From this view, we provide a right-scoped integrated set of monitoring based on your requirements. We believe simplicity begets maintainability and a well-maintained monitoring solution is an effective monitoring solution.\r\n\r\nOur monitoring proficiencies include:\r\n<ul class=\"leftpadding\">\r\n	<li>Applications</li>\r\n	<li>Infrastructure</li>\r\n	<li>User Experience</li>\r\n	<li>Databases and storage</li>\r\n	<li>Network and servers</li>\r\n	<li>Cloud and virtulaized environments</li>\r\n	<li>Custom monigtoring for non-standard requirements</li>\r\n</ul>\r\n<a title=\"YOUR WATCHDOG\" href=\"http://www.cssdelivers.com/monitor.htm\" style=\"float:right;\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Health-Checks\"><strong>HEALTH CHECK</strong></div>\r\n<img class=\"alignleft wp-image-157 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/healthcheck.png\" alt=\"healthcheck\" width=\"106\" height=\"157\" />One of the biggest cost drains for an IT network is <em>not knowing what you don\'t know</em>. Too many hours and dollars are wasted diagnosing and repairing underperforming monitoring systems. CSS\'s consultative health check program can improve performance, enhance stability and increase the value of your enterprise monitoring practices. We do this by reviewing and testing your software, it\'s implementation and current configuration. The result is a report card of its current status and a series of specific recommendations designed to promote clarity of your operating environment. And, we\'ll work with you to deploy and maintain best practices that close the visibility gaps.\r\n\r\nWe offer a Complimentary Health Check (4 hours half-day via remote) or a Full Health Check.\r\n\r\n<strong>LET US CHECK YOUR SYSTEM TODAY…FOR FREE</strong>\r\n<div id=\"Administration-on-Demand\"><strong>ADMIN ON DEMAND:</strong></div>\r\n<img class=\"alignleft wp-image-158 size-thumbnail\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/phill1-150x150.jpg\" alt=\"phill\" width=\"150\" height=\"150\" />Have you met Phill? He is your personal, expert administrator. When there are simply too many fires to put out to effectively manage your IT environment, Phill steps in and fills the gap Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<a title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin.htm\" style=\"float:right;\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<div id=\"Consulting\"><strong>CONSULTING</strong></div>\r\n<img class=\"alignleft wp-image-159 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/consult.png\" alt=\"consult\" width=\"128\" height=\"110\" />Based on years of experience helping IT and embedded developers, our CSS\' worldwide staff of consultants is highly skilled to help you improve your team\'s application and systems development capabilities and maximize your investment in help desk, service management, asset management and a variety of other solutions. Our professional expertise extends across several disciplines, solutions and experience We can help with just about any challenge. From <strong>custom application development</strong> to <strong>off-the-shelf solution modification</strong> to <strong>process modeling</strong> to <strong>staff augmentation</strong> to <strong>best practices implementation</strong>, we provide innovative and customized service to meet your specific need and work within your scope and budget. Part of our consulting offering is process revew. Our ITIL ITIL maturity assessment allows you to see where you are now, where you want to be, and recommendations on how to get there\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\" style=\"float:right;\">LEARN MORE  </a>   <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n\r\n<strong>TRAINING</strong>\r\n<img class=\"alignleft wp-image-160 size-full\" style=\"float: left; padding: 5px;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/training.png\" alt=\"training\" width=\"111\" height=\"138\" />As important as the solution you deploy, your company\'s degree of training determines how successfully and quickly you realize your product\'s potential and ROI. In a complex computing environment with \"have it done yesterday\" pressures, you can no longer depend on simply skimming a manual and \"winging it\" for a few weeks until you get a handle on the program. Training is a necessary component to maximize productivity. CSS provides <strong>certified product training</strong> designed for the IT and service professional. We also offer <strong>specific user training</strong> to ensure whoever uses an application understands its features, and how it integrates into your specific processes and work-case scenarios. You or your team will leave our sessions with techniques and a knowledgebase that provide immediate results and proficiency.\r\n\r\n<a title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\" style=\"float:right;\">LEARN MORE</a>    <img class=\"alignright wp-image-151 size-full\" style=\"float: right;display:none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />','Our Services','','inherit','open','open','','88-revision-v1','','','2014-06-02 07:53:50','2014-06-02 07:53:50','',88,'http://www.cssdelivers.com/88-revision-v1/',0,'revision','',0),(336,1,'2014-06-02 07:55:27','2014-06-02 07:55:27','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n&nbsp;\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<br>\r\n<br>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-02 07:55:27','2014-06-02 07:55:27','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(337,1,'2014-06-02 07:56:13','2014-06-02 07:56:13','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n&nbsp;\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<br>\r\n<br>\r\n<p></p>\r\n<p></p>\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<p></p>\r\n<p></p>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<a title=\"Our Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</a>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-02 07:56:13','2014-06-02 07:56:13','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(338,1,'2014-06-02 08:09:08','2014-06-02 08:09:08','','capartner','','inherit','open','open','','capartner-3','','','2014-06-02 08:09:08','2014-06-02 08:09:08','',0,'http://www.cssdelivers.com/wp-content/uploads/2014/06/capartner.gif',0,'attachment','image/gif',0),(339,1,'2014-06-02 08:17:29','2014-06-02 08:17:29','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\nLEARN MORE ABOUT OUR PROFESSIONAL SERVICES\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-02 08:17:29','2014-06-02 08:17:29','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(340,1,'2014-06-02 08:19:26','2014-06-02 08:19:26','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n\r\n<h5><strong>LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</strong></h5>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-02 08:19:26','2014-06-02 08:19:26','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(341,1,'2014-06-02 08:21:31','2014-06-02 08:21:31','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Lucierna\">Lucierna</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n<div id=\"Lucierna\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-130 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/lu.jpg\" alt=\"lu\" width=\"171\" height=\"59\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Scalable real-time and historical analytical capabilities offers advanced APM (application performance management) technology</li>\r\n	<li>IDs how IT changes impact the business and ability to assure service quality.</li>\r\n	<li>End User Experience Monitoring, Even on Mobile Devices</li>\r\n</ul>\r\n</div>\r\nLucierna is a global provider of Application Performance Management across the application lifecycle for business critical Java, .NET &amp; PhP applications. Lucierna\'s products are designed to protect software investments by simplifying maintenance and troubleshooting, dramatically reducing defect resolution time.\r\n\r\nIts flagship product, Antorcha, detects bottlenecks, crashes, critical exceptions (both handled and unhandled) and performance degradations of production applications.<a href=\"http://www.lucierna.com\"> LEARN MORE HERE</a>\r\n<div id=\"BMC\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n<p></p>\r\n<h5><strong>LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</strong></h5>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-02 08:21:31','2014-06-02 08:21:31','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(342,1,'2014-06-02 08:35:39','2014-06-02 08:35:39','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\n<ul>\r\n<ul>\r\n<ol>The CSS Advantage</ol>\r\n</ul>\r\n</ul>\r\n&nbsp;\r\n<ul>\r\n<ol></ol>\r\n<ol>Health Check</ol>\r\n<ol>Corporate Presentation</ol>\r\n<ol>Case Studies</ol>\r\n</ul>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:35:39','2014-06-02 08:35:39','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(343,1,'2014-06-02 08:38:25','2014-06-02 08:38:25','','CSSOneView flyer','','inherit','open','open','','cssoneview-flyer','','','2014-06-02 08:38:25','2014-06-02 08:38:25','',38,'http://www.cssdelivers.com/wp-content/uploads/2014/05/CSSOneView-flyer.pdf',0,'attachment','application/pdf',0),(344,1,'2014-06-02 08:38:44','2014-06-02 08:38:44','','CSS_Overview_v3','','inherit','open','open','','css_overview_v3-2','','','2014-06-02 08:38:44','2014-06-02 08:38:44','',38,'http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf',0,'attachment','application/pdf',0),(345,1,'2014-06-02 08:40:26','2014-06-02 08:40:26','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n<ul>\r\n<ul>\r\n<ol>The CSS Advantage</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ul>\r\n<ol>Health Check</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ol>Case Studies</ol>\r\n</ul>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:40:26','2014-06-02 08:40:26','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(346,1,'2014-06-02 08:43:10','2014-06-02 08:43:10','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n<ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ul>\r\n<ol>Health Check</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ol>Case Studies</ol>\r\n</ul>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:43:10','2014-06-02 08:43:10','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(347,1,'2014-06-02 08:47:50','2014-06-02 08:47:50','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a>\r\n<ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n</ul>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:47:50','2014-06-02 08:47:50','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(348,1,'2014-06-02 08:48:23','2014-06-02 08:48:23','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a>\r\n<ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n</ul>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:48:23','2014-06-02 08:48:23','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(349,1,'2014-06-02 08:50:49','2014-06-02 08:50:49','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n\r\n\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n</ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:50:49','2014-06-02 08:50:49','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(350,1,'2014-06-02 08:51:21','2014-06-02 08:51:21','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n\r\n\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n</ul>\r\n\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:51:21','2014-06-02 08:51:21','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(351,1,'2014-06-02 08:52:08','2014-06-02 08:52:08','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n\r\n\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n<ul>\r\n<ol>Corporate Presentation</ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n</ul>\r\n\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-02 08:52:08','2014-06-02 08:52:08','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(353,1,'2014-06-03 08:06:27','2014-06-03 08:06:27','','Overview_alt','','inherit','open','open','','overview_alt','','','2014-06-03 08:06:27','2014-06-03 08:06:27','',38,'http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx',0,'attachment','application/vnd.openxmlformats-officedocument.presentationml.presentation',0),(354,1,'2014-06-03 08:07:00','2014-06-03 08:07:00','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n\r\n\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n</ul>\r\n\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-03 08:07:00','2014-06-03 08:07:00','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(355,1,'2014-06-06 09:55:24','2014-06-06 09:55:24','<h3><strong>UNLOCKING THE POTENTIAL</strong></h3>\r\n<ul>\r\n	<li>Performance monitoring helps optimize entire IT landscape</li>\r\n	<li>Service Desk services increase response time, resolutions without escalations</li>\r\n	<li>Leverage our product expertise to maximize your IT investment</li>\r\n	<li>On demand delivery and accountability augments staffing and admin needs</li>\r\n	<li>Expanding your resources: helping you do more with less</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\n<strong><em>We know you\'re in the office when everyone else has gone home</em></strong>. We know that for every step forward, there always seems two steps back. We know that users want it yesterday. We know you\'re juggling chainsaws (and sometimes doing it with one hand tied behind your back!) We also know what needs to happen to allow your company to succeed. Why? Because we\'re IT professionals too...and we\'re ready to help. Managing your IT environment should be a team effort and CSS wants to ensure you have the best players in the best positions to quickly, resourcefully, professionally and affordably achieve your directives and objectives. We provide several game-changing service options for you including:\r\n<p style=\"text-align: center;\"><a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Management\">Service Management</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Desk\">Service Desk</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Monitoring\">Monitoring</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Health-Checks\">Health Checks</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Administration-on-Demand\">Administration on Demand</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Consulting\">Consulting</a></p>\r\n\r\n<h5 id=\"Service-Management\"><strong>SERVICE MANAGEMENT: </strong></h5>\r\n<em>Manage, Track, and Automate IT Tasks Easily - </em>\r\n\r\nThe difference between an effective deployment and daily administration of a service management initiative comes down to the commitment and integrity of your partner\r\n\r\nIf you are driving the initiative inhouse, CSS maintains an extensive knowledgebase, offer webinars and product trainings, and provide technical specialists who are just a phone call away. Our service is about relationships, not installations. We feel by properly maintaining the former, the success of the latter is practically guaranteed. If you, need help\r\n\r\nGood IT service management (ITSM and ITIL) is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n\r\n<a style=\"float: right;\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\"><img class=\"alignnone wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\" alt=\"\" width=\"129\" height=\"41\" /></a>\r\n\r\n&nbsp;\r\n<h5 id=\"Service-Desk\"><strong>SERVICE DESK</strong></h5>\r\nThe Service Desk provides the interface between IT and the user community. The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities. Specific Service Desk responsibilities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Logging all incidents and requests, categorizing and prioritizing them</li>\r\n	<li>First-line investigation, triage and diagnosis</li>\r\n	<li>Managing the lifecycle of incidents and requests, escalating as appropriate and closing them when the user is satisfied.</li>\r\n	<li>Keeping users informed of the status of services, incidents and request</li>\r\n</ul>\r\nThe Service Desk is fundamental to providing users and customers with consistent, high quality, expert service. Remember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a style=\"float: right;\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Monitoring\"><strong>MONITORING</strong></h5>\r\nAt CSS we know monitoring inside out. We know monitoring is never finished; there will always be a new application or the latest pain point that needs to be controlled not tomorrow but now. With our broad experience in many complex environments we monitor from the top down. What is there to be monitored and why? How can we best monitor this? From this view, we provide a right-scoped integrated set of monitoring based on your requirements. We believe simplicity begets maintainability and a well-maintained monitoring solution is an effective monitoring solution.\r\n\r\nOur monitoring proficiencies include:\r\n<ul class=\"leftpadding\">\r\n	<li>Applications</li>\r\n	<li>Infrastructure</li>\r\n	<li>User Experience</li>\r\n	<li>Databases and storage</li>\r\n	<li>Network and servers</li>\r\n	<li>Cloud and virtulaized environments</li>\r\n	<li>Custom monigtoring for non-standard requirements</li>\r\n</ul>\r\n<a style=\"float: right;\" title=\"YOUR WATCHDOG\" href=\"http://www.cssdelivers.com/monitor.htm\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Health-Checks\"><strong>HEALTH CHECK</strong></h5>\r\nOne of the biggest cost drains for an IT network is <em>not knowing what you don\'t know</em>. Too many hours and dollars are wasted diagnosing and repairing underperforming monitoring systems. CSS\'s consultative health check program can improve performance, enhance stability and increase the value of your enterprise monitoring practices. We do this by reviewing and testing your software, it\'s implementation and current configuration. The result is a report card of its current status and a series of specific recommendations designed to promote clarity of your operating environment. And, we\'ll work with you to deploy and maintain best practices that close the visibility gaps.\r\n\r\nWe offer a Complimentary Health Check (4 hours half-day via remote) or a Full Health Check.\r\n\r\n<strong>LET US CHECK YOUR SYSTEM TODAY…FOR FREE</strong>\r\n<h5 id=\"Administration-on-Demand\"><strong>ADMIN ON DEMAND:</strong></h5>\r\nHave you met Phill? He is your personal, expert administrator. When there are simply too many fires to put out to effectively manage your IT environment, Phill steps in and fills the gap Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<a style=\"float: right;\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Consulting\"><strong>CONSULTING</strong></h5>\r\nBased on years of experience helping IT and embedded developers, our CSS\' worldwide staff of consultants is highly skilled to help you improve your team\'s application and systems development capabilities and maximize your investment in help desk, service management, asset management and a variety of other solutions. Our professional expertise extends across several disciplines, solutions and experience We can help with just about any challenge. From <strong>custom application development</strong> to <strong>off-the-shelf solution modification</strong> to <strong>process modeling</strong> to <strong>staff augmentation</strong> to <strong>best practices implementation</strong>, we provide innovative and customized service to meet your specific need and work within your scope and budget. Part of our consulting offering is process revew. Our ITIL ITIL maturity assessment allows you to see where you are now, where you want to be, and recommendations on how to get there\r\n\r\n<a style=\"float: right;\" title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n\r\n<h5><strong>TRAINING</strong></h5>\r\nAs important as the solution you deploy, your company\'s degree of training determines how successfully and quickly you realize your product\'s potential and ROI. In a complex computing environment with \"have it done yesterday\" pressures, you can no longer depend on simply skimming a manual and \"winging it\" for a few weeks until you get a handle on the program. Training is a necessary component to maximize productivity. CSS provides <strong>certified product training</strong> designed for the IT and service professional. We also offer <strong>specific user training</strong> to ensure whoever uses an application understands its features, and how it integrates into your specific processes and work-case scenarios. You or your team will leave our sessions with techniques and a knowledgebase that provide immediate results and proficiency.\r\n\r\n<a style=\"float: right;\" title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />','Our Services','','inherit','open','open','','88-revision-v1','','','2014-06-06 09:55:24','2014-06-06 09:55:24','',88,'http://www.cssdelivers.com/88-revision-v1/',0,'revision','',0),(356,1,'2014-06-06 10:04:47','2014-06-06 10:04:47','','casestudy','','inherit','open','open','','casestudy-2','','','2014-06-06 10:04:47','2014-06-06 10:04:47','',0,'http://www.cssdelivers.com/wp-content/uploads/2014/06/casestudy.pdf',0,'attachment','application/pdf',0),(357,1,'2014-06-06 10:07:19','2014-06-06 10:07:19','','casestudy','','inherit','open','open','','casestudy-3','','','2014-06-06 10:07:19','2014-06-06 10:07:19','',0,'http://www.cssdelivers.com/wp-content/uploads/2014/06/casestudy1.pdf',0,'attachment','application/pdf',0),(358,1,'2014-06-06 10:15:14','2014-06-06 10:15:14','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a href=\"www.xmatters.com%20\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:15:14','2014-06-06 10:15:14','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(359,1,'2014-06-06 10:17:28','2014-06-06 10:17:28','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n\r\n\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a></ol>\r\n</ul>\r\n<ul>\r\n<ol><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></ol>\r\n</ul>\r\n\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:17:28','2014-06-06 10:17:28','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(360,1,'2014-06-06 10:18:47','2014-06-06 10:18:47','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:18:47','2014-06-06 10:18:47','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(361,1,'2014-06-06 10:20:43','2014-06-06 10:20:43','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n<ol>\r\n	<li>fdfdfd</li>\r\n</ol>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:20:43','2014-06-06 10:20:43','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(362,1,'2014-06-06 10:22:36','2014-06-06 10:22:36','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.cssdelivers.com/products.htm\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n<ol>\r\n	<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></li>\r\n</ol>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:22:36','2014-06-06 10:22:36','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(363,1,'2014-06-06 10:29:37','2014-06-06 10:29:37','<h3><strong>RESOURCES</strong></h3>\r\nCSS is your premier source for information on IT service management solutions.Please explore our resource links in hopes that it provides insight and information on how CSS can help your company achieve its goals.\r\n<ul>\r\n	<li>This month’s featured article:<a href=\"http://www.comparehelpdesk.com/article/top-10-help-desk-best-practices/\">Top 10 Service Desk Best Practices</a></li>\r\n	<li>This month’s featured Product: <a title=\"Products\" href=\"http://www.xmatters.com\">(x)matters</a></li>\r\n	<li>Read our blog: <a title=\"News\" href=\"http://www.cssdelivers.com/news.htm\">Here</a></li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\">\r\n<ol>\r\n	<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_Overview_v31.pdf\" target=\"_blank\">The CSS Advantage</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/CSS_HEALTHCHECK_ALT2.pdf\" target=\"_blank\">Health Check</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/Overview_alt.pptx\" target=\"_blank\">Corporate Presentation</a></li>\r\n<li><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/casestudy.pdf\" target=\"_blank\">Case Studies</a></li>\r\n</ol>\r\n</div>','YOUR LIBRARY ','','inherit','open','open','','38-revision-v1','','','2014-06-06 10:29:37','2014-06-06 10:29:37','',38,'http://www.cssdelivers.com/38-revision-v1/',0,'revision','',0),(364,1,'2014-06-06 10:42:19','2014-06-06 10:42:19','<h3>CSS OFFERS A WEALTH OF OPPORTUNITY FOR YOU AND YOUR CLIENTS:</h3>\r\n<ul>\r\n	<li>Provide service augmentation for CA solutions outside of current scope</li>\r\n	<li>Enhance the level of support, integration and training services to meetunique client specifications</li>\r\n	<li>When the job exceeds your capacity or falls below certain scale thresholds</li>\r\n	<li>Expand portfolios to include various product and solution sets when needed</li>\r\n	<li>We respect the boundaries of our relationship—your client, your way!</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe are excited to explore partnerships with local, national and international organizations such as yours. We provide a variety of service desk and service management opportunities—as <strong>your service provider</strong>, as <strong>your</strong> <strong>solution integrator, </strong>or <strong>your</strong> <strong>solution expert</strong>…as <strong><em>your go-to guys</em></strong> to deliver value-added 24/7 support.\r\n\r\nEstablishing a relationship with CSS is the best and fastest way to build your company\'s reputation as a responsive, multi-faceted and cost-effective trusted advisor. We offer a natural complement of partnered services to help you succeed and meet the needs of <em>any sized client</em>. As a certified CA service provider (<em>Advanced</em>, <em>Specialty</em> and <em>Capacity</em>!), we are your resource to <strong>maximize profitability, optimize performance, and support scalability</strong>.\r\n<br />\r\nAt CSS, we appreciate the key role that our partners play in our mutual success. We are wholly committed to providing you with the very best support programs backed by dedicated and responsive sales and IT teams to accelerate your business growth.\r\n<h5><strong><em>We’ll prove it</em>! Can we get started?</strong></h5>\r\nWe look for organizations with a passion for excellence, who are innovative and care about providing exemplary service to clients, who don’t make excuses and, like us, will run through walls to ensure our partners succeed. Our motto, “we do what we say, and we say what we do,” should tell you everything about our culture and our desire. Whether your need is big or small; whether you are a service provider or consultant; whether your clients are multi-national enterprises or shops on the corner , as a CSS partner, you and your clients will always get our best. That’s a promise…and we’re willing to prove it.\r\n<h5><strong>Meet some of our featured partners:</strong></h5>\r\n<img class=\"alignnone wp-image-188 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/logo-list.png\" alt=\"logo-list\" width=\"222\" height=\"244\" />\r\n<h5><strong>Let’s add your logo to this list</strong></h5>','YOUR PARTNER','','inherit','open','open','','28-revision-v1','','','2014-06-06 10:42:19','2014-06-06 10:42:19','',28,'http://www.cssdelivers.com/28-revision-v1/',0,'revision','',0),(366,1,'2014-06-12 07:51:53','2014-06-12 07:51:53','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\n</strong></h3>\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\n<h5><strong>NOEL GIE</strong></h>\n<strong>President/Chief Executive Officer</strong>\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\n\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\n\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\n\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\n<strong>Chief Operations Officer</strong>\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\n\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\n\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\n<h5><strong>TODD McKENDRICK</strong></h5>\n<strong>General Manager, North America</strong>\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\n\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\n\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\n<h5><strong>BRANDON EDNEY</strong></h5>\n<strong>General Manager, Australia/NewZealand</strong>\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\n\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\n\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\n\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-autosave-v1','','','2014-06-12 07:51:53','2014-06-12 07:51:53','',84,'http://www.cssdelivers.com/84-autosave-v1/',0,'revision','',0),(367,1,'2014-06-11 07:19:50','2014-06-11 07:19:50','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n&nbsp;\r\n<h5><strong>NOEL GIE</strong></h5>\r\nPresident/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\n&nbsp;\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\n&nbsp;\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n&nbsp;\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\nChief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\n&nbsp;\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\n&nbsp;\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\nGeneral Manager, North America\r\n\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\n&nbsp;\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\n&nbsp;\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<strong> </strong>\r\n\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\nGeneral Manager, Australia/NewZealand\r\n\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\n&nbsp;\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\n&nbsp;\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\n&nbsp;\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 07:19:50','2014-06-11 07:19:50','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(368,1,'2014-06-11 07:20:49','2014-06-11 07:20:49','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n\r\n<h5><strong>NOEL GIE</strong></h5>\r\nPresident/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\n\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\n\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\nChief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\n\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\n\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n\r\n\r\n\r\n\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\nGeneral Manager, North America\r\n\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\n\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\n\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\nGeneral Manager, Australia/NewZealand\r\n\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\n\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\n\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\n\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 07:20:49','2014-06-11 07:20:49','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(369,1,'2014-06-11 08:12:14','2014-06-11 08:12:14','','cartoonAndy250','','inherit','open','open','','cartoonandy250','','','2014-06-11 08:12:14','2014-06-11 08:12:14','',84,'http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250.jpg',0,'attachment','image/jpeg',0),(370,1,'2014-06-11 08:12:18','2014-06-11 08:12:18','','cartoonBrandon250','','inherit','open','open','','cartoonbrandon250','','','2014-06-11 08:12:18','2014-06-11 08:12:18','',84,'http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250.jpg',0,'attachment','image/jpeg',0),(371,1,'2014-06-11 08:12:21','2014-06-11 08:12:21','','cartoonNoel250','','inherit','open','open','','cartoonnoel250','','','2014-06-11 08:12:21','2014-06-11 08:12:21','',84,'http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg',0,'attachment','image/jpeg',0),(372,1,'2014-06-11 08:12:23','2014-06-11 08:12:23','','cartoonTodd250','','inherit','open','open','','cartoontodd250','','','2014-06-11 08:12:23','2014-06-11 08:12:23','',84,'http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250.jpg',0,'attachment','image/jpeg',0),(373,1,'2014-06-11 08:14:49','2014-06-11 08:14:49','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>President/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\nChief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\nGeneral Manager, North America\r\n\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\nGeneral Manager, Australia/NewZealand\r\n\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:14:49','2014-06-11 08:14:49','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(374,1,'2014-06-11 08:20:56','2014-06-11 08:20:56','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>President/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<img class=\"alignnone size-thumbnail wp-image-369\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />Chief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\nGeneral Manager, North America\r\n\r\n<img class=\"alignnone size-thumbnail wp-image-372\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\nGeneral Manager, Australia/NewZealand\r\n\r\n<img class=\"alignnone size-thumbnail wp-image-370\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:20:56','2014-06-11 08:20:56','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(375,1,'2014-06-11 08:21:50','2014-06-11 08:21:50','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>President/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />Chief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\nGeneral Manager, North America\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\nGeneral Manager, Australia/NewZealand\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:21:50','2014-06-11 08:21:50','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(376,1,'2014-06-11 08:22:59','2014-06-11 08:22:59','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>President/Chief Executive Officer\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />Chief Operations Officer\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n&nbsp;\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />General Manager, North America\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n&nbsp;\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />General Manager, Australia/NewZealand\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:22:59','2014-06-11 08:22:59','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(377,1,'2014-06-11 08:23:38','2014-06-11 08:23:38','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><strong>President/Chief Executive Officer</strong>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" /><strong>Chief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" /><strong>General Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" /><strong>General Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:23:38','2014-06-11 08:23:38','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(378,1,'2014-06-11 08:25:38','2014-06-11 08:25:38','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:25:38','2014-06-11 08:25:38','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(379,1,'2014-06-11 08:26:21','2014-06-11 08:26:21','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>Noel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-11 08:26:21','2014-06-11 08:26:21','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(380,1,'2014-06-12 07:23:03','2014-06-12 07:23:03','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>Noel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" /><h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" /><h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" /><h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:23:03','2014-06-12 07:23:03','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(381,1,'2014-06-12 07:24:04','2014-06-12 07:24:04','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" /><h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" /><h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" /><h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:24:04','2014-06-12 07:24:04','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(382,1,'2014-06-12 07:30:40','2014-06-12 07:30:40','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><strong>NOEL GIE\r\nPresident/Chief Executive Officer</strong>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" /><strong>ANDREW CARTLEDGE\r\nChief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" /><strong>TODD McKENDRICK\r\nGeneral Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" /><strong>BRANDON EDNEY\r\nGeneral Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:30:40','2014-06-12 07:30:40','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(383,1,'2014-06-12 07:33:28','2014-06-12 07:33:28','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><h5>NOEL GIE</h5><strong>\r\nPresident/Chief Executive Officer</strong>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" /><h5>ANDREW CARTLEDGE</h5>\r\n<strong>Chief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" /><h5>TODD McKENDRICK</h5>\r\n<strong>General Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" /><h5>BRANDON EDNEY</h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:33:28','2014-06-12 07:33:28','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(384,1,'2014-06-12 07:41:19','2014-06-12 07:41:19','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><strong>NOEL GIE</strong>\r\n<strong>President/Chief Executive Officer</strong>\r\nNoel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />\r\n<h5>ANDREW CARTLEDGE</h5>\r\n<strong>Chief Operations Officer</strong>\r\nAs COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />\r\n<h5>TODD McKENDRICK</h5>\r\n<strong>General Manager, North America</strong>\r\nTodd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />\r\n<h5>BRANDON EDNEY</h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\nBrandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:41:19','2014-06-12 07:41:19','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(385,1,'2014-06-12 07:44:00','2014-06-12 07:44:00','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>Noel As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:44:00','2014-06-12 07:44:00','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(386,1,'2014-06-12 07:46:27','2014-06-12 07:46:27','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\n\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:46:27','2014-06-12 07:46:27','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(387,1,'2014-06-12 07:50:46','2014-06-12 07:50:46','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a><h6><strong>NOEL GIE</strong></h6>\r\n<strong>President/Chief Executive Officer</strong>\r\nAs a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\n\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:50:46','2014-06-12 07:50:46','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(388,1,'2014-06-12 07:51:55','2014-06-12 07:51:55','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\n\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-12 07:51:55','2014-06-12 07:51:55','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(389,1,'2014-06-13 06:13:32','2014-06-13 06:13:32','<h3><strong>MORE THAN A CENTURY OF EXPERIENCE\r\n</strong></h3>\r\nIt’s not just the strength and depth of our experience that sets the CSS team apart from similar organizations. It is the unique spirit and “<em>will do</em>” attitude” brought each and every engagement.<br />\r\n<br />\r\nCSS\'s business approach responds successfully to the needs of clients and changing industry needs by developing and supporting a core group of traditional and technology solutions and services that allow our clients to <strong>improve customer satisfaction, reduce risk, operate more efficiently, and focus on what they do best.</strong>\r\n<h5><strong>NOEL GIE</strong></h5>\r\n<strong>President/Chief Executive Officer</strong>\r\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250.jpg\"><img class=\"alignleft wp-image-371 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonNoel250-e1402474434927.jpg\" alt=\"cartoonNoel250\" width=\"150\" height=\"151\" /></a>As a former professional cricket player, Noel brings an intensity, integrity and dedication that has underpinned his success to date. A forceful advocate for CSS Inc, his motivation, vision and leadership ensures its continued success. He sets the tone for the company by emphasizing excellence, team work and above all customer satisfaction.\r\n\r\nNoel has a proven track record of strategic innovation for IT management. He possesses the rare ability to discover needs in the market and cut through the proverbial red tape to provide meaningful value for CSS clients and partners. His core passions and strengths run along these lines.\r\n\r\nWith the desire to build a “world class” organization, Noel founded Corporate Software Services Inc. (CSS) with Andy Cartledge on such principles. As President &amp; CEO, Noel continues to execute his plan by surrounding himself with the best talent the industry has to offer and transforming CSS through his hands-on leadership.\r\n\r\nHe maintains key relationships, building trust and confidence in the services CSS delivers today and has the organization well poised for a number of significant breakthroughs.\r\n<h5><strong>ANDREW CARTLEDGE</strong></h5>\r\n<strong>Chief Operations Officer</strong>\r\n<img class=\"alignleft wp-image-369 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonAndy250-150x150.jpg\" alt=\"cartoonAndy250\" width=\"150\" height=\"150\" />As COO, Andy Cartledge earned a reputation as an exceptional administrator and architect for continuous growth. His detailed approach not only ensures the CSS vision, but strengthens its position in the marketplace and reinforces the operational foundation.\r\n\r\nHighly regarded for his professionalism, Andy provides invaluable foresight and in-depth understanding of how to transform companies into national industry leaders. Since co-founding CSS with Noel Gie in 2011, Andy created a platform for daily operational success…from sales to production to accounting to marketing to IT and process management.\r\n\r\nAndy is responsible for the operation of CSS around the world, with a focus on helping support our global teams so that they can deliver exceptional client service anywhere in the world. He has played an integral role in CSS’s global integration efforts including the creation of CSS in UK, USA and Australia. He works with our client base to create new service lead offerings that reduce time to market, cost and complexity for our customers.\r\n<h5><strong>TODD McKENDRICK</strong></h5>\r\n<strong>General Manager, North America</strong>\r\n<img class=\"alignleft wp-image-372 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonTodd250-150x150.jpg\" alt=\"cartoonTodd250\" width=\"150\" height=\"150\" />Todd McKendrick is an accomplished executive with over 25 years experience in the software industry with a specialization on IT service management. A dynamic sales and operations executive with record breaking performance in business development, Todd is tasked with growing CSS North America into a powerhouse market leader.\r\n\r\nFor clients and partners, Todd brings a wealth of knowledge on how to best leverage technologies, people and process so they can build and grow a great business. He has demonstrated an unmatched track record to maximize sales volume, while fostering long term customer relationships. His leadership and comprehensive understanding of the needs of each client, ensures they can reach stated goals and deliver ROI.\r\n\r\nPrior to joining Corporate Software Services (CSS), Todd held positions within Do IT Smarter, Dell and CA-Nimsoft, where he helped thousands of MSP’s, all over the globe, optimize their Managed Services business. He has received a variety of leadership awards and acknowledgements from vendors, companies and the industry. He is passionate about helping companies save money, make money and mitigate risk using the powerful tools CSS, Inc represents.\r\n<h5><strong>BRANDON EDNEY</strong></h5>\r\n<strong>General Manager, Australia/NewZealand</strong>\r\n<img class=\"alignleft wp-image-370 size-thumbnail\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/cartoonBrandon250-150x150.jpg\" alt=\"cartoonBrandon250\" width=\"150\" height=\"150\" />Brandon has dedicated the past 20 years of his life to the IT Service Management industry, working in a variety of roles and a number of leading Vendors including HP, BMC and most recently FrontRange Solutions.\r\n\r\nCombining his years of experience along with his formal ITIL Managers Certificate qualification, Brandon has helped some of Australia and New Zealand’s largest Organisations improve service delivery to their customers whilst reducing their costs to deliver these services.\r\n\r\nProviding the right solution for the right job has been the keys to success and Brandon’s intimate knowledge of ITSM solutions and Service Management best practices has been key to achieving successful outcomes for his customers.\r\n\r\nBrandon is an active member of the ITSMF community in Australia and has provided thought leadership at a number of events over the past 10 years.','Our team','','inherit','open','open','','84-revision-v1','','','2014-06-13 06:13:32','2014-06-13 06:13:32','',84,'http://www.cssdelivers.com/84-revision-v1/',0,'revision','',0),(390,1,'2014-06-16 07:25:35','2014-06-16 07:25:35','<h3>OUR MEASURE OUR SUCCESS BY YOURS</h3>\nWe have many success stories we wish to share. Our dedication to the success of our clients and partners is unparalleled. Below is a small sample of the hundreds of positive <em>client and partner references</em> that we\'ve received for implementing solutions to our customers\' challenging business issues\n\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\"><img class=\"aligncenter wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></a>\n\n<a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\"><img class=\"aligncenter wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></a>\n\n&nbsp;','Testimonials ','','inherit','open','open','','86-autosave-v1','','','2014-06-16 07:25:35','2014-06-16 07:25:35','',86,'http://www.cssdelivers.com/86-autosave-v1/',0,'revision','',0),(391,1,'2014-06-16 07:25:48','2014-06-16 07:25:48','<h3>OUR MEASURE OUR SUCCESS BY YOURS</h3>\r\nWe have many success stories we wish to share. Our dedication to the success of our clients and partners is unparalleled. Below is a small sample of the hundreds of positive <em>client and partner references</em> that we\'ve received for implementing solutions to our customers\' challenging business issues\r\n\r\n<img class=\"aligncenter wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" />\r\n\r\n&nbsp;\r\n\r\n<img class=\"aligncenter wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" />\r\n\r\n&nbsp;','Testimonials ','','inherit','open','open','','86-revision-v1','','','2014-06-16 07:25:48','2014-06-16 07:25:48','',86,'http://www.cssdelivers.com/86-revision-v1/',0,'revision','',0),(392,1,'2014-06-16 07:46:59','2014-06-16 07:46:59','<h3>OUR MEASURE OUR SUCCESS BY YOURS</h3>\r\nWe have many success stories we wish to share. Our dedication to the success of our clients and partners is unparalleled. Below is a small sample of the hundreds of positive <em>client and partner references</em> that we\'ve received for implementing solutions to our customers\' challenging business issues\r\n\r\n&nbsp;\r\n\r\n<img class=\"aligncenter wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" />\r\n\r\n<img class=\"aligncenter wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" />\r\n\r\n&nbsp;','Testimonials ','','inherit','open','open','','86-revision-v1','','','2014-06-16 07:46:59','2014-06-16 07:46:59','',86,'http://www.cssdelivers.com/86-revision-v1/',0,'revision','',0),(393,1,'2014-06-16 07:47:29','2014-06-16 07:47:29','<h3>OUR MEASURE OUR SUCCESS BY YOURS</h3>\r\nWe have many success stories we wish to share. Our dedication to the success of our clients and partners is unparalleled. Below is a small sample of the hundreds of positive <em>client and partner references</em> that we\'ve received for implementing solutions to our customers\' challenging business issues\r\n\r\n&nbsp;\r\n\r\n<img class=\"aligncenter wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" />\r\n\r\n&nbsp;\r\n\r\n<img class=\"aligncenter wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" />\r\n\r\n&nbsp;','Testimonials ','','inherit','open','open','','86-revision-v1','','','2014-06-16 07:47:29','2014-06-16 07:47:29','',86,'http://www.cssdelivers.com/86-revision-v1/',0,'revision','',0),(400,1,'2014-06-30 22:08:15','2014-06-30 22:08:15','<h3>CSS DELIVERS: WE DO WHAT WE SAY AND SAY WHAT WE DO</h3>\r\n<ul>\r\n	<li>Improve network performance through best practice monitoring</li>\r\n	<li>Control costs by reducing service desk incidents and repeat problems</li>\r\n	<li>Bring to bear a century-plus of collective, multi-discipline IT expertise</li>\r\n	<li>Expand resources: on-demand delivery of extraordinary service</li>\r\n	<li>Provide and develop the solutions needed for your success.</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe know. There are simply <em>not enough hours in the day</em> to realize your best practice vision of a multi-faceted, self-reliant IT environment <em>AND</em> deal with the daily fires, user emergencies, administrative rigmarole and resource-diverting directives. If it were easy, there wouldn’t be a need for a company like CSS. So it’s our job to deliver an unmatched level of reliable and high quality professional service that <strong>supports your goals, provides return on investment, and streamlines your environment</strong>—and find innovative ways to do <em>it better, faster and cheaper</em>.\r\n<h4><strong>CSS delivers an action-oriented, professional “cradle-to-grave” experience that optimizes enterprise IT functions...and gives you the confidence to refocus on other high value,revenue generating tasks.</strong></h4>\r\nOur specialities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Service Management/Service Desk Augmentation<a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm/\">Learn more</a></li>\r\n	<li>24/7 monitoring and compliance management<a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil/\">Learn more</a></li>\r\n	<li>Administration-on-Demand<a class=\"right-align\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin/\">Learn more</a></li>\r\n	<li>Solution development and customization<a class=\"right-align\" title=\"Solving IT Management\" href=\"http://www.cssdelivers.com/solutions/\">Learn more</a></li>\r\n	<li>Solution integration<a href=\"http://www.cssdelivers.com/services.htm\">Learn more</a></li>\r\n</ul>\r\nCorporate Software Services Inc (CSS) prides itself in implementing top level business strategies, software solutions, training and service provision that <strong>support three mission-critical goals </strong>\r\n<ul class=\"leftpadding\">\r\n	<li>Streamlining IT Services</li>\r\n	<li>Reduce Costs</li>\r\n	<li>Optimize Performance</li>\r\n</ul>\r\nWe understand the challenges of a modern enterprise including asset performance, application availability, compliance, security, productivity issues, interpolation of external and internal users, and the expansion of network perimeters beyond firewalls. It’s easy for an IT landscape to spiral into siloed functions. This makes the environment considerably more complex, inefficient, cost-heavy and resource depleting. Our skilled specialists work with you (project-to-project, on-demand or continuous long-term engagements) to provide insight and practical solution application to centralize and improve several areas or your enterprise.\r\n\r\nWe’ve been the right choice for banks, healthcare providers, retail, telecommunications and so many more. Let us prove it to you today!\r\n<ul class=\"leftpadding\">\r\n	<li>Centralize and boost IT Services: (ITSM/ITIL)</li>\r\n	<li>Trusted product experts: CA Nimsoft, xMatters, Lucierna &amp; more</li>\r\n	<li>Enable support and testing towards compliance</li>\r\n	<li>Proactive and real time service desk</li>\r\n	<li>Business process consulting</li>\r\n	<li>Demos and training</li>\r\n</ul>','The CSS Advantage','','inherit','open','open','','32-revision-v1','','','2014-06-30 22:08:15','2014-06-30 22:08:15','',32,'http://www.cssdelivers.com/32-revision-v1/',0,'revision','',0),(401,1,'2014-06-30 22:08:32','2014-06-30 22:08:32','<h3>CSS DELIVERS: WE DO WHAT WE SAY AND SAY WHAT WE DO</h3>\r\n<ul>\r\n	<li>Improve network performance through best practice monitoring</li>\r\n	<li>Control costs by reducing service desk incidents and repeat problems</li>\r\n	<li>Bring to bear a century-plus of collective, multi-discipline IT expertise</li>\r\n	<li>Expand resources: on-demand delivery of extraordinary service</li>\r\n	<li>Provide and develop the solutions needed for your success.</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe know. There are simply <em>not enough hours in the day</em> to realize your best practice vision of a multi-faceted, self-reliant IT environment <em>AND</em> deal with the daily fires, user emergencies, administrative rigmarole and resource-diverting directives. If it were easy, there wouldn’t be a need for a company like CSS. So it’s our job to deliver an unmatched level of reliable and high quality professional service that <strong>supports your goals, provides return on investment, and streamlines your environment</strong>—and find innovative ways to do <em>it better, faster and cheaper</em>.\r\n<h4><strong>CSS delivers an action-oriented, professional “cradle-to-grave” experience that optimizes enterprise IT functions...and gives you the confidence to refocus on other high value,revenue generating tasks.</strong></h4>\r\nOur specialities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Service Management/Service Desk Augmentation <a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm/\">Learn more</a></li>\r\n	<li>24/7 monitoring and compliance management <a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil/\">Learn more</a></li>\r\n	<li>Administration-on-Demand <a class=\"right-align\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin/\">Learn more</a></li>\r\n	<li>Solution development and customization <a class=\"right-align\" title=\"Solving IT Management\" href=\"http://www.cssdelivers.com/solutions/\">Learn more</a></li>\r\n	<li>Solution integration <a href=\"http://www.cssdelivers.com/services.htm\">Learn more</a></li>\r\n</ul>\r\nCorporate Software Services Inc (CSS) prides itself in implementing top level business strategies, software solutions, training and service provision that <strong>support three mission-critical goals </strong>\r\n<ul class=\"leftpadding\">\r\n	<li>Streamlining IT Services</li>\r\n	<li>Reduce Costs</li>\r\n	<li>Optimize Performance</li>\r\n</ul>\r\nWe understand the challenges of a modern enterprise including asset performance, application availability, compliance, security, productivity issues, interpolation of external and internal users, and the expansion of network perimeters beyond firewalls. It’s easy for an IT landscape to spiral into siloed functions. This makes the environment considerably more complex, inefficient, cost-heavy and resource depleting. Our skilled specialists work with you (project-to-project, on-demand or continuous long-term engagements) to provide insight and practical solution application to centralize and improve several areas or your enterprise.\r\n\r\nWe’ve been the right choice for banks, healthcare providers, retail, telecommunications and so many more. Let us prove it to you today!\r\n<ul class=\"leftpadding\">\r\n	<li>Centralize and boost IT Services: (ITSM/ITIL)</li>\r\n	<li>Trusted product experts: CA Nimsoft, xMatters, Lucierna &amp; more</li>\r\n	<li>Enable support and testing towards compliance</li>\r\n	<li>Proactive and real time service desk</li>\r\n	<li>Business process consulting</li>\r\n	<li>Demos and training</li>\r\n</ul>','The CSS Advantage','','inherit','open','open','','32-revision-v1','','','2014-06-30 22:08:32','2014-06-30 22:08:32','',32,'http://www.cssdelivers.com/32-revision-v1/',0,'revision','',0),(402,1,'2014-06-30 22:08:48','2014-06-30 22:08:48','<h3>CSS DELIVERS: WE DO WHAT WE SAY AND SAY WHAT WE DO</h3>\r\n<ul>\r\n	<li>Improve network performance through best practice monitoring</li>\r\n	<li>Control costs by reducing service desk incidents and repeat problems</li>\r\n	<li>Bring to bear a century-plus of collective, multi-discipline IT expertise</li>\r\n	<li>Expand resources: on-demand delivery of extraordinary service</li>\r\n	<li>Provide and develop the solutions needed for your success.</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe know. There are simply <em>not enough hours in the day</em> to realize your best practice vision of a multi-faceted, self-reliant IT environment <em>AND</em> deal with the daily fires, user emergencies, administrative rigmarole and resource-diverting directives. If it were easy, there wouldn’t be a need for a company like CSS. So it’s our job to deliver an unmatched level of reliable and high quality professional service that <strong>supports your goals, provides return on investment, and streamlines your environment</strong>—and find innovative ways to do <em>it better, faster and cheaper</em>.\r\n<h4><strong>CSS delivers an action-oriented, professional “cradle-to-grave” experience that optimizes enterprise IT functions...and gives you the confidence to refocus on other high value,revenue generating tasks.</strong></h4>\r\nOur specialties include:\r\n<ul class=\"leftpadding\">\r\n	<li>Service Management/Service Desk Augmentation <a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm/\">Learn more</a></li>\r\n	<li>24/7 monitoring and compliance management <a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil/\">Learn more</a></li>\r\n	<li>Administration-on-Demand <a class=\"right-align\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin/\">Learn more</a></li>\r\n	<li>Solution development and customization <a class=\"right-align\" title=\"Solving IT Management\" href=\"http://www.cssdelivers.com/solutions/\">Learn more</a></li>\r\n	<li>Solution integration <a href=\"http://www.cssdelivers.com/services.htm\">Learn more</a></li>\r\n</ul>\r\nCorporate Software Services Inc (CSS) prides itself in implementing top level business strategies, software solutions, training and service provision that <strong>support three mission-critical goals </strong>\r\n<ul class=\"leftpadding\">\r\n	<li>Streamlining IT Services</li>\r\n	<li>Reduce Costs</li>\r\n	<li>Optimize Performance</li>\r\n</ul>\r\nWe understand the challenges of a modern enterprise including asset performance, application availability, compliance, security, productivity issues, interpolation of external and internal users, and the expansion of network perimeters beyond firewalls. It’s easy for an IT landscape to spiral into siloed functions. This makes the environment considerably more complex, inefficient, cost-heavy and resource depleting. Our skilled specialists work with you (project-to-project, on-demand or continuous long-term engagements) to provide insight and practical solution application to centralize and improve several areas or your enterprise.\r\n\r\nWe’ve been the right choice for banks, healthcare providers, retail, telecommunications and so many more. Let us prove it to you today!\r\n<ul class=\"leftpadding\">\r\n	<li>Centralize and boost IT Services: (ITSM/ITIL)</li>\r\n	<li>Trusted product experts: CA Nimsoft, xMatters, Lucierna &amp; more</li>\r\n	<li>Enable support and testing towards compliance</li>\r\n	<li>Proactive and real time service desk</li>\r\n	<li>Business process consulting</li>\r\n	<li>Demos and training</li>\r\n</ul>','The CSS Advantage','','inherit','open','open','','32-revision-v1','','','2014-06-30 22:08:48','2014-06-30 22:08:48','',32,'http://www.cssdelivers.com/32-revision-v1/',0,'revision','',0),(404,1,'2014-06-30 22:14:56','2014-06-30 22:14:56','<h3><strong>SCHEDULE YOUR DEMO TODAY…WE”RE READY TO PROVE OUR VALUE</strong></h3>\r\nYou can read a hundred white papers, or research the benefits and ROI of effective help desk, but when the rubber meets the road you need a <strong>knowledgeable and reliable partner you can</strong> <strong>trust</strong>; one with the necessary expertise; one that is as committed to your success as you are. And the only way to do that, is <em>to let us prove it!</em> <strong>We do what we say and, we say what we do.</strong>\r\n\r\nSimply fill out the form below and one of our analysts will contact you to answer your questions, provide you a quote, and/or confirm a time and date to demo our offerings and discuss how we can <strong>solve your IT needs:</strong>\r\n<div id=\"contact\">\r\n<div id=\"message\"></div>\r\n[contact-form-7 id=\"225\" title=\"Demo Form\"]\r\n\r\n</div>','Proving it! ','','inherit','open','open','','36-revision-v1','','','2014-06-30 22:14:56','2014-06-30 22:14:56','',36,'http://www.cssdelivers.com/36-revision-v1/',0,'revision','',0),(405,1,'2014-06-30 22:16:38','2014-06-30 22:16:38','<h3><strong>SCHEDULE YOUR DEMO TODAY…WE\'RE READY TO PROVE OUR VALUE</strong></h3>\r\nYou can read a hundred white papers, or research the benefits and ROI of effective help desk, but when the rubber meets the road you need a <strong>knowledgeable and reliable partner you can</strong> <strong>trust</strong>; one with the necessary expertise; one that is as committed to your success as you are. And the only way to do that, is <em>to let us prove it!</em> <strong>We do what we say and, we say what we do.</strong>\r\n\r\nSimply fill out the form below and one of our analysts will contact you to answer your questions, provide you a quote, and/or confirm a time and date to demo our offerings and discuss how we can <strong>solve your IT needs:</strong>\r\n<div id=\"contact\">\r\n<div id=\"message\"></div>\r\n[contact-form-7 id=\"225\" title=\"Demo Form\"]\r\n\r\n</div>','Proving it! ','','inherit','open','open','','36-revision-v1','','','2014-06-30 22:16:38','2014-06-30 22:16:38','',36,'http://www.cssdelivers.com/36-revision-v1/',0,'revision','',0),(406,1,'2014-06-30 22:19:57','2014-06-30 22:19:57','<h3>CSS DELIVERS: WE DO WHAT WE SAY AND SAY WHAT WE DO</h3>\r\n<ul>\r\n	<li>Improve network performance through best practice monitoring</li>\r\n	<li>Control costs by reducing service desk incidents and repeat problems</li>\r\n	<li>Bring to bear a century-plus of collective, multi-discipline IT expertise</li>\r\n	<li>Expand resources: on-demand delivery of extraordinary service</li>\r\n	<li>Provide and develop the solutions needed for your success.</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe know. There are simply <em>not enough hours in the day</em> to realize your best practice vision of a multi-faceted, self-reliant IT environment <em>AND</em> deal with the daily fires, user emergencies, administrative rigmarole and resource-diverting directives. If it were easy, there wouldn’t be a need for a company like CSS. So it’s our job to deliver an unmatched level of reliable and high quality professional service that <strong>supports your goals, provides return on investment, and streamlines your environment</strong>—and find innovative ways to do <em>it better, faster and cheaper</em>.\r\n<h4><strong>CSS delivers an action-oriented, professional “cradle-to-grave” experience that optimizes enterprise IT functions...and gives you the confidence to refocus on other high value,revenue generating tasks.</strong></h4>\r\nOur specialties include:\r\n<ul class=\"leftpadding\">\r\n	<li>Service Management/Service Desk Augmentation <a class=\"right-align\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm/\">Learn more</a></li>\r\n	<li>24/7 monitoring and compliance management <a class=\"right-align\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil/\">Learn more</a></li>\r\n	<li>Administration-on-Demand <a class=\"right-align\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin/\">Learn more</a></li>\r\n	<li>Solution development and customization <a class=\"right-align\" title=\"Solving IT Management\" href=\"http://www.cssdelivers.com/solutions/\">Learn more</a></li>\r\n	<li>Solution integration <a href=\"http://www.cssdelivers.com/services.htm\">Learn more</a></li>\r\n</ul>\r\nCorporate Software Services Inc (CSS) prides itself in implementing top level business strategies, software solutions, training and service provision that <strong>support three mission-critical goals </strong>\r\n<ul class=\"leftpadding\">\r\n	<li>Streamlining IT Services</li>\r\n	<li>Reduce Costs</li>\r\n	<li>Optimize Performance</li>\r\n</ul>\r\nWe understand the challenges of a modern enterprise including asset performance, application availability, compliance, security, productivity issues, interpolation of external and internal users, and the expansion of network perimeters beyond firewalls. It’s easy for an IT landscape to spiral into siloed functions. This makes the environment considerably more complex, inefficient, cost-heavy and resource depleting. Our skilled specialists work with you (project-to-project, on-demand or continuous long-term engagements) to provide insight and practical solution application to centralize and improve several areas or your enterprise.\r\n\r\nWe’ve been the right choice for banks, healthcare providers, retail, telecommunications and so many more. Let us prove it to you today!\r\n<ul class=\"leftpadding\">\r\n	<li>Centralize and boost IT Services: (ITSM/ITIL)</li>\r\n	<li>Trusted product experts: CA Nimsoft, xMatters, &amp; more</li>\r\n	<li>Enable support and testing towards compliance</li>\r\n	<li>Proactive and real time service desk</li>\r\n	<li>Business process consulting</li>\r\n	<li>Demos and training</li>\r\n</ul>','The CSS Advantage','','inherit','open','open','','32-revision-v1','','','2014-06-30 22:19:57','2014-06-30 22:19:57','',32,'http://www.cssdelivers.com/32-revision-v1/',0,'revision','',0),(407,1,'2014-06-30 22:22:22','2014-06-30 22:22:22','<h3>CSS OFFERS A WEALTH OF OPPORTUNITY FOR YOU AND YOUR CLIENTS:</h3>\r\n<ul>\r\n	<li>Provide service augmentation for technology solutions outside of current scope</li>\r\n	<li>Enhance the level of support, integration and training services to meet unique client specifications</li>\r\n	<li>When the job exceeds your capacity or falls below certain scale thresholds</li>\r\n	<li>Expand portfolios to include various product and solution sets when needed</li>\r\n	<li>We respect the boundaries of our relationship—your client, your way!</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWe are excited to explore partnerships with local, national and international organizations such as yours. We provide a variety of service desk and service management opportunities—as <strong>your service provider</strong>, as <strong>your</strong> <strong>solution integrator, </strong>or <strong>your</strong> <strong>solution expert</strong>…as <strong><em>your go-to guys</em></strong> to deliver value-added 24/7 support.\r\n\r\nEstablishing a relationship with CSS is the best and fastest way to build your company\'s reputation as a responsive, multi-faceted and cost-effective trusted advisor. We offer a natural complement of partnered services to help you succeed and meet the needs of <em>any sized client</em>. As a certified CA service provider (<em>Advanced</em>, <em>Specialty</em> and <em>Capacity</em>!), we are your resource to <strong>maximize profitability, optimize performance, and support scalability</strong>.\r\n\r\nAt CSS, we appreciate the key role that our partners play in our mutual success. We are wholly committed to providing you with the very best support programs backed by dedicated and responsive sales and IT teams to accelerate your business growth.\r\n<h5><strong><em>We’ll prove it</em>! Can we get started?</strong></h5>\r\nWe look for organizations with a passion for excellence, who are innovative and care about providing exemplary service to clients, who don’t make excuses and, like us, will run through walls to ensure our partners succeed. Our motto, “we do what we say, and we say what we do,” should tell you everything about our culture and our desire. Whether your need is big or small; whether you are a service provider or consultant; whether your clients are multi-national enterprises or shops on the corner , as a CSS partner, you and your clients will always get our best. That’s a promise…and we’re willing to prove it.\r\n<h5><strong>Meet some of our featured partners:</strong></h5>\r\n<img class=\"alignnone wp-image-188 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/logo-list.png\" alt=\"logo-list\" width=\"222\" height=\"244\" />\r\n<h5><strong>Let’s add your logo to this list</strong></h5>','YOUR PARTNER','','inherit','open','open','','28-revision-v1','','','2014-06-30 22:22:22','2014-06-30 22:22:22','',28,'http://www.cssdelivers.com/28-revision-v1/',0,'revision','',0),(412,1,'2014-06-30 22:42:50','2014-06-30 22:42:50','<h3>THE RIGHT TOOL FOR THE RIGHT JOB</h3>\r\n<ul>\r\n	<li>Addressing the vast lifecycle of your IT environment including service desk, ITIL, ITSM, client management, asset management, security, correlation, PPM and much more</li>\r\n	<li>Certified solution provider for all our offerings</li>\r\n	<li>Deep product knowledge for each solution</li>\r\n	<li>Quick and professional deployment lowers your TCO</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\nWith specific goals and tight budgets, you don\'t have the luxury to try a solution only to find it doesn\'t meet your needs. CSS is a solution partner for a wide spectrum of tools and brands. Based on your specifications and objectives, we can help you choose the right tool for the right job and <strong>accelerate ROI by getting it up and running quickly and integrated into your daily usage practice</strong>.\r\n<h5><strong>Here are our current solution offerings:</strong></h5>\r\n<p style=\"text-align: center;\"><a href=\"http://www.cssdelivers.com/solutions.htm#CA-Nimsoft\">CA Nimsoft</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#xMatters\">xMatters</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#FrontRange\">FrontRange</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#BMC\">BMC</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#Oracle-Primavera\">Oracle Primavera</a>\r\n<a href=\"http://www.cssdelivers.com/solutions.htm#IBM\">IBM</a></p>\r\n\r\n<div id=\"CA-Nimsoft\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-123 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/nim.jpg\" alt=\"nim\" width=\"172\" height=\"58\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Comprehensive and affordable <strong>true SAAS</strong> Service Desk and Service Management for enterprises, mid-market organizations</li>\r\n	<li>Manage business services and specific systems within your IT infrastructure, including network, servers, databases, apps, and virtualized environments.</li>\r\n	<li>Mobile and collaborative capabilities that can improve productivity for both analysts and business users</li>\r\n	<li>Download, deploy, monitor and report on your most critical devices</li>\r\n</ul>\r\n</div>\r\nNimsoft helps you gain the visibility and control you need to realize maximum business advantage from your IT services and investments. Nimsoft offers the capabilities and expertise you need to enjoy a unified view of all your business services, whether they\'re based in the cloud, in the data center, or a mix of the two.\r\n\r\nThe Nimsoft IT management as a service (MaaS) solution includes comprehensive monitoring and IT service management functionality—integrated capabilities that enable continual infrastructure optimization and accelerated problem resolution.<a href=\"http://www.ca.com/us/intellicenter/ca-nimsoft-service-desk.aspx\"> LEARN MORE HERE</a>\r\n\r\n<strong>Nimsoft Service Desk\r\n</strong>Nimsoft Service Desk gives you a clear, consistent interface between business and IT. It accelerates incident response and enables proactive IT management—so you can increase end user satisfaction, reduce costs, and meet business objectives. It equips IT teams with capabilities for optimizing service management functionality—while eliminating the complexity, coding, and cost associated with overly complex service desk platforms that do not meet today\'s business requirements. This SaaS-based solution is easy to configure to the needs of your business, fast to deploy and straight forward to adapt as needs change. Part of the CA Nimsoft family of IT management-as-a-service solutions, CA Nimsoft Service Desk can leverage the monitoring information collected by CA Nimsoft Monitor, speeding the detection and escalation of issues and allowing you to provide better quality service—faster and cheaper.\r\n<div id=\"FrontRange\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-127 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/fr.jpg\" alt=\"fr\" width=\"171\" height=\"49\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Hybrid IT includes on-premise and cloud based suite including client and service management driven by your best practices</li>\r\n	<li>With Heat Service Management you can easily <strong>request</strong> a service or change, <strong>plan</strong> for appropriate remediation measures, automatically <strong>approve</strong> and authorize the request, implement the <strong>change</strong> to your users,</li>\r\n	<li>Platform as a Service (PaaS)</li>\r\n</ul>\r\n</div>\r\nFrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With its suite of HEAT applications, the solution provides a Service Catalog to the end user community for them to submit requests from any part of your business. HEAT ITSM will then enable you to manage the fulfillment of your request whilst also providing the management and delivery of your IT Services\"\r\n\r\nFrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. FrontRange customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. <a href=\"http://www.frontrange.com\">LEARN MORE HERE</a>\r\n<div id=\"xMatters\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-128 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/xm.jpg\" alt=\"xm\" width=\"171\" height=\"41\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Targeted IT notifications</li>\r\n	<li>Enhanced business continuity through emergency alerts,</li>\r\n	<li>Proactive, directed communication to impacted users</li>\r\n	<li>Integrate communication into any monitoring system</li>\r\n</ul>\r\n</div>\r\nxMatters is the relevance engine company. We\'ve built the most advanced communication system on the market that lets you get the right messages delivered to the right people at the right time. We work with the existing products and processes you have in place to ensure that when critical incidents occur, you can engage the right people to ensure the fastest time to closure. The xMatters relevance engine technology lets you build communication applications that match your business processes so you only deliver what matters, when it matters. More than 1000 companies use xMatters as an enterprise communication system and to drive their business processes forward. Founded in 2000, global xMatters headquarters are in San Ramon, CA and European headquarters are in London, UK. <a href=\"http://www.xmatters.com\">LEARN MORE HERE</a>\r\n\r\n&nbsp;\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-131 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/bmc.jpg\" alt=\"bmc\" width=\"171\" height=\"67\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Self-Service with Virtual Agent</li>\r\n	<li>Change collision detection, powerful work management capabilities, approval matrix modeling and \"what-if\" analysis, you\'ll benefit from the most capable change and release management solution available.</li>\r\n	<li>Capture and automatically enforce your key contracts and warranties, and eliminate unwanted costs with a comprehensive software license management</li>\r\n	<li>Model and enforce SLAs, OLAs and Underpinning Contracts, from the simple to the highly complex</li>\r\n	<li>Model your business services, infrastructure and dependencies in the BMC Atrium CMDB and share the information across key ITSM processes</li>\r\n	<li></li>\r\n</ul>\r\n</div>\r\n<strong>Remedy</strong>\r\nEnterprises worldwide have made BMC Remedy IT Service Management (ITSM) the number one software choice for quickly establishing repeatable, efficient, and effective service management processes. This application suite provides seamless out-of-the-box workflow automation within and across proven IT Infrastructure Library (ITIL) best practices.\r\n\r\nOnly BMC Remedy IT Service Management unifies service desk, incident, problem, change, asset lifecycle, and service level management applications, as well as a configuration management database (CMDB), with a single data model, workflow platform, and user interface. This unified approach, particularly when enhanced with other BMC solutions for managing IT infrastructure, provides proactive and continuous improvement of service availability, quality, and cost-effectiveness in complex enterprise environments.\r\n\r\n<strong>Atrium Discovery and Dependency Mapping</strong>\r\nBMC Atrium Discovery and Dependency Mapping automatically discovers physical and virtual IT assets, applications, and the relationships between them - enabling significant cost reductions while dramatically simplifying data center consolidation, disaster recovery, CMDB, and change impact management initiatives. <a href=\"http://www.bmc.com\">LEARN MORE HERE</a>\r\n<div id=\"Oracle-Primavera\"></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-132 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/or.jpg\" alt=\"or\" width=\"171\" height=\"75\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Project Portfolio Management (PPM) solutions for project-intensive industries.</li>\r\n	<li>Easy-to-use solution for globally prioritizing, planning, managing, and executing projects, programs, and portfolios</li>\r\n	<li>Unique functionality, real-world enterprise scalability, and unlimited configurability, Primavera is ideal for managing just about any type of portfolio from ideation through execution.</li>\r\n</ul>\r\n</div>\r\nOracle has acquired Primavera Software, Inc., a leading provider of Primavera offers best-in-class solutions focused on the mission critical PPM requirements of key vertical industries including engineering and construction, public sector, aerospace and defense, utilities, oil and gas, manufacturing and high tech, and IT and services.\r\n\r\nPrimavera\'s PPM products, together with Oracle\'s project financials, human resources, supply chain management, product lifecycle management, business intelligence, and infrastructure software are expected to provide the first, comprehensive Enterprise Project Portfolio Management solution. This solution is expected to help companies optimize resources and the supply chain, reduce costs, manage changes, meet delivery dates, and ultimately make better decisions, all by using real-time data. <a href=\"https://www.oracle.com/applications/primavera/index.html\">LEARN MORE HERE</a>\r\n<div id=\"IBM\"></div>\r\n<div></div>\r\n<div style=\"float: left; width: 20%;\"><img class=\"alignleft wp-image-133 size-full\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/tiv.jpg\" alt=\"tiv\" width=\"171\" height=\"45\" /></div>\r\n<div style=\"float: left; width: 80%;\">\r\n<ul class=\"leftpadding\">\r\n	<li>Combine endpoint and security management into a single solution.</li>\r\n	<li>Advanced security testing and a platform managing application risk</li>\r\n	<li>Backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning.</li>\r\n</ul>\r\n</div>\r\n<strong>Tivoli Endpoint Manager\r\n</strong>IBM Tivoli® Endpoint Manager—built on BigFix® technology—helps you achieve smarter, faster endpoint management. It combines endpoint and security management into a single solution that enables your team to see and manage physical and virtual endpoints—servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks. As threats emerge, the software allows you to rapidly remediate, protect, and report on endpoints in real-time. By automating time-intensive tasks across complex networks, you can control costs while reducing risk and supporting compliance. Tivoli Endpoint Manager can be deployed in days for any network size or configuration, providing a very rapid return on investment.\r\n\r\n<strong>Rational AppScan</strong>\r\nIBM delivers the most complete portfolio of application-security and risk-management solutions. With advanced security testing and a platform managing application risk, the IBM Rational AppScan portfolio delivers the security expertise and critical integrations to application life-cycle management that empower enterprises to not just identify vulnerabilities, but also reduce overall application risk. The IBM Rational AppScan portfolio includes advanced static (white box) and dynamic (black box) analysis—as well as innovative technologies like glass-box testing and run-time analysis that keep up with the latest threats and drive precise, actionable results.\r\n\r\n<strong>Tivoli Storage Manager</strong>\r\nIBM Tivoli Storage Manager is a suite of products that delivers a broad range of storage management capabilities. These capabilities include backup, archive, recovery, space management, database and application protection, enterprise resource planning (ERP), bare machine recovery, and disaster recovery planning. Tivoli Storage Manager also includes capabilities that can help protect the customer\'s mission-critical data that require 24 x 7 availability, as well as options for high-efficiency backup of key business applications, with virtually no backup-related performance impact. <a href=\"http://www.ibm.com/software/tivoli/\">LEARN MORE HERE</a>\r\n<h5><strong>LEARN MORE ABOUT OUR PROFESSIONAL SERVICES</strong></h5>\r\n<ul class=\"leftpadding\">\r\n	<li>Network/infrastructure and/or application performance monitoring</li>\r\n	<li>24/7 enhanced support (remote or onsite)</li>\r\n	<li>Penetration testing</li>\r\n	<li>Security</li>\r\n	<li>Administration on Demand</li>\r\n	<li>Service desk staff augmentation</li>\r\n	<li>Troubleshooting (triage), response and escalation services</li>\r\n	<li>IT Operations management</li>\r\n	<li>Planning, designing and developing IT optimization strategies</li>\r\n</ul>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm\">LEARN MORE HERE</a>','Our Solutions','','inherit','open','open','','34-revision-v1','','','2014-06-30 22:42:50','2014-06-30 22:42:50','',34,'http://www.cssdelivers.com/34-revision-v1/',0,'revision','',0),(414,1,'2014-07-01 22:56:01','2014-07-01 22:56:01','<h3><strong>UNLOCKING THE POTENTIAL</strong></h3>\r\n<ul>\r\n	<li>Performance monitoring helps optimize entire IT landscape</li>\r\n	<li>Service Desk services increase response time, resolutions without escalations</li>\r\n	<li>Leverage our product expertise to maximize your IT investment</li>\r\n	<li>On demand delivery and accountability augments staffing and admin needs</li>\r\n	<li>Expanding your resources: helping you do more with less</li>\r\n</ul>\r\n\r\n<hr />\r\n\r\n<div class=\"row\"></div>\r\n<strong><em>We know you\'re in the office when everyone else has gone home</em></strong>. We know that for every step forward, there always seems two steps back. We know that users want it yesterday. We know you\'re juggling chainsaws (and sometimes doing it with one hand tied behind your back!) We also know what needs to happen to allow your company to succeed. Why? Because we\'re IT professionals too...and we\'re ready to help. Managing your IT environment should be a team effort and CSS wants to ensure you have the best players in the best positions to quickly, resourcefully, professionally and affordably achieve your directives and objectives. We provide several game-changing service options for you including:\r\n<p style=\"text-align: center;\"><a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Management\">Service Management</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Service-Desk\">Service Desk</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Monitoring\">Monitoring</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Health-Checks\">Health Checks</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Administration-on-Demand\">Administration on Demand</a>\r\n<a title=\"Services\" href=\"http://www.cssdelivers.com/services.htm#Consulting\">Consulting</a></p>\r\n\r\n<h5 id=\"Service-Management\"><strong>SERVICE MANAGEMENT: </strong></h5>\r\n<em>Manage, Track, and Automate IT Tasks Easily - </em>\r\n\r\nThe difference between an effective deployment and daily administration of a service management initiative comes down to the commitment and integrity of your partner\r\n\r\nIf you are driving the initiative inhouse, CSS maintains an extensive knowledgebase, offer webinars and product trainings, and provide technical specialists who are just a phone call away. Our service is about relationships, not installations. We feel by properly maintaining the former, the success of the latter is practically guaranteed. If you, need help\r\n\r\nGood IT service management (ITSM and ITIL) is essential to achieve business benefits from IT at an agreed and controlled cost. Without good IT service management, it is common for IT projects to fail or go well over budget at project stage, for on-going IT costs of ownership to spiral out of control, and for businesses to fail to achieve the benefits they expected.\r\n\r\n<a style=\"float: right;\" title=\"Service Management\" href=\"http://www.cssdelivers.com/itsm.htm\">LEARN MORE</a><a href=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\"><img class=\"alignnone wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download-e1400491141383.png\" alt=\"\" width=\"129\" height=\"41\" /></a>\r\n\r\n&nbsp;\r\n<h5 id=\"Service-Desk\"><strong>SERVICE DESK</strong></h5>\r\nThe Service Desk provides the interface between IT and the user community. The Service Desk usually logs and manages all incidents, service requests and access requests and provides an interface for all other ITIL support processes and activities. Specific Service Desk responsibilities include:\r\n<ul class=\"leftpadding\">\r\n	<li>Logging all incidents and requests, categorizing and prioritizing them</li>\r\n	<li>First-line investigation, triage and diagnosis</li>\r\n	<li>Managing the lifecycle of incidents and requests, escalating as appropriate and closing them when the user is satisfied.</li>\r\n	<li>Keeping users informed of the status of services, incidents and request</li>\r\n</ul>\r\nThe Service Desk is fundamental to providing users and customers with consistent, high quality, expert service. Remember, when a user phones the Service Desk for an incident IT has already failed! It is critical that their issue is resolved quickly, efficiently and as professionally as possible; restoring the confidence of the user in IT.\r\n\r\n<a style=\"float: right;\" title=\"Service Desk\" href=\"http://www.cssdelivers.com/itil.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Monitoring\"><strong>MONITORING</strong></h5>\r\nAt CSS we know monitoring inside out. We know monitoring is never finished; there will always be a new application or the latest pain point that needs to be controlled not tomorrow but now. With our broad experience in many complex environments we monitor from the top down. What is there to be monitored and why? How can we best monitor this? From this view, we provide a right-scoped integrated set of monitoring based on your requirements. We believe simplicity begets maintainability and a well-maintained monitoring solution is an effective monitoring solution.\r\n\r\nOur monitoring proficiencies include:\r\n<ul class=\"leftpadding\">\r\n	<li>Applications</li>\r\n	<li>Infrastructure</li>\r\n	<li>User Experience</li>\r\n	<li>Databases and storage</li>\r\n	<li>Network and servers</li>\r\n	<li>Cloud and virtulaized environments</li>\r\n	<li>Custom monigtoring for non-standard requirements</li>\r\n</ul>\r\n<a style=\"float: right;\" title=\"YOUR WATCHDOG\" href=\"http://www.cssdelivers.com/monitor.htm\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Health-Checks\"><strong>HEALTH CHECK</strong></h5>\r\nOne of the biggest cost drains for an IT network is <em>not knowing what you don\'t know</em>. Too many hours and dollars are wasted diagnosing and repairing underperforming monitoring systems. CSS\'s consultative health check program can improve performance, enhance stability and increase the value of your enterprise monitoring practices. We do this by reviewing and testing your software, it\'s implementation and current configuration. The result is a report card of its current status and a series of specific recommendations designed to promote clarity of your operating environment. And, we\'ll work with you to deploy and maintain best practices that close the visibility gaps.\r\n\r\nWe offer a Complimentary Health Check (4 hours half-day via remote) or a Full Health Check.\r\n\r\n<strong>LET US CHECK YOUR SYSTEM TODAY…FOR FREE</strong>\r\n<h5 id=\"Administration-on-Demand\"><strong>ADMIN ON DEMAND:</strong></h5>\r\nHave you met Phill? He is your personal, expert administrator. When there are simply too many fires to put out to effectively manage your IT environment, Phill steps in and fills the gap Our administrative IT specialists provide the <strong>necessary expertise and product proficiency</strong> to manage your service desk, or develop, implement and maintain a host of IT strategic initiatives, risk management and best practices. But, more importantly, we can professionally handle the variety of user issues, questions, and problems that affect productivity, security and forwarding critical business needs.\r\n\r\n<a style=\"float: right;\" title=\"YOUR ADMIN\" href=\"http://www.cssdelivers.com/admin.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5 id=\"Consulting\"><strong>CONSULTING</strong></h5>\r\nBased on years of experience helping IT and embedded developers, our CSS\' worldwide staff of consultants is highly skilled to help you improve your team\'s application and systems development capabilities and maximize your investment in help desk, service management, asset management and a variety of other solutions. Our professional expertise extends across several disciplines, solutions and experience We can help with just about any challenge. From <strong>custom application development</strong> to <strong>off-the-shelf solution modification</strong> to <strong>process modeling</strong> to <strong>staff augmentation</strong> to <strong>best practices implementation</strong>, we provide innovative and customized service to meet your specific need and work within your scope and budget. Part of our consulting offering is process revew. Our ITIL ITIL maturity assessment allows you to see where you are now, where you want to be, and recommendations on how to get there\r\n\r\n<a style=\"float: right;\" title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE </a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />\r\n<h5><strong>TRAINING</strong></h5>\r\nAs important as the solution you deploy, your company\'s degree of training determines how successfully and quickly you realize your product\'s potential and ROI. In a complex computing environment with \"have it done yesterday\" pressures, you can no longer depend on simply skimming a manual and \"winging it\" for a few weeks until you get a handle on the program. Training is a necessary component to maximize productivity. CSS provides <strong>certified product training</strong> designed for the IT and service professional. We also offer <strong>specific user training</strong> to ensure whoever uses an application understands its features, and how it integrates into your specific processes and work-case scenarios. You or your team will leave our sessions with techniques and a knowledge base that provide immediate results and proficiency.\r\n\r\n<a style=\"float: right;\" title=\"YOUR EXPERT\" href=\"http://www.cssdelivers.com/consult.htm\">LEARN MORE</a> <img class=\"alignright wp-image-151 size-full\" style=\"float: right; display: none;\" src=\"http://www.cssdelivers.com/wp-content/uploads/2014/05/download.png\" alt=\"download\" width=\"129\" height=\"41\" />','Our Services','','inherit','open','open','','88-revision-v1','','','2014-07-01 22:56:01','2014-07-01 22:56:01','',88,'http://www.cssdelivers.com/88-revision-v1/',0,'revision','',0),