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<TD class=FCM3>11:25:25 AM</TD>
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<TD class=FCM5><FONT color=#000000 size=2 face=Verdana>Chat Request for <B>Sales</B> (Frank):<BR>
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<TD width="1%">Name:&nbsp;&nbsp;</TD></TD>
<TD>Alan Selby</TD></TR>
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<TD noWrap>Email:&nbsp;&nbsp;</TD>
<TD><A href="mailto:alan.selby@netscout.com" target=_self>alan.selby@netscout.com</A></TD></TR>
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<TD>Company:&nbsp;&nbsp;</TD>
<TD>NetScou</TD></TR>
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<TD vAlign=top>Question:&nbsp;&nbsp;</TD>
<TD>I have installed my 6.1 CAC ActiveClient software. How do I upgrade to 6.2?</TD></TR>
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<TD vAlign=top noWrap>Var Number:&nbsp;&nbsp;</TD>
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<TD class=FCMCB><FONT color=#000000 size=2 face=Verdana>Chat has been accepted by <B>Frank</B>.</FONT></TD></TR></TBODY></TABLE></TD>
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<TD class=FCM2>Frank</TD>
<TD class=FCM3>11:25:25 AM</TD>
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<TD class=FCM5><FONT color=#000000 size=2 face=Verdana><FONT color=#000000 size=2 face=Verdana>Hello Alan Selby, my name is Frank, how may I help you?</FONT></FONT></TD></TR></TBODY></TABLE></DIV>
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<TD class=FCMg2>Alan Selby</TD>
<TD class=FCMg3>11:26:06 AM</TD>
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<TD class=FCM5>I have installed my 6.1 ActiveClient software. How do I upgrade it to 6.2?</TD></TR></TBODY></TABLE></DIV>
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<TD class=FCMCB>You still there Frank?</TD></TR></TBODY></TABLE></TD>
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<TD class=FCM3>12:33:20 PM</TD>
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<TD class=FCM5><FONT color=#000000 size=2 face=Verdana><B>Alan Selby</B> has left the Chat with <B>Frank</B>.</FONT></TD></TR></TBODY></TABLE></DIV>