I am inquiring about your service.  I have learned of your company through a family member that uses your service through his own company.  ( Waterloo Container, Inc.)  We are an Arbys franchise home office in Auburn NY, that has not been set up quite right from the beginning, and steadly only through mostly luck, has been avoiding any major problems.  We do not have an on staff technician, but have in the past outsourced work here and there to an independent tech.  We recently have had problems with our backup, (I would be interested in the off-site) we are presently using a tape drive, and I think we may need to have our server upgraded.  I recently installed more memory into some of the pc's in the office, which seemed to help with some of the speed of switching in and out of programs.  We are operating 11 computers off of an IBM xseries 235 E Server.  I think some of the users are not set up properly.  I am interested in seeing if you offer some sort of "checkup" for our computer set up, to see what we should do to ensure that we have a reliable system, along with getting us to that point, and helping us to maintain it.  
This office has expanded quickly within the last 3 or 4 years, but our system has not.  
Thank you for any information you can provide me.
Carmella Dixon
Office Manager
